Leading Beauty Retailer Experience Manager

2 days ago

Brisbane, Queensland, Australia beBeeBeauty Full time $80,000 - $110,000

About Sephora, we believe that beauty thrives in diversity and discovery.

We empower the ExtraOrdinary in each of us by expanding the way the world sees beauty.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group.

Our stores are across Australia and New Zealand, with a growing online platform and year-on-year expansion plans.

As Floor Manager on a Full-Time basis, you will join our Management team in a leading global beauty retailer.

About the Role
  • You will support the Store Manager and Assistant Store Manager in delivering an unbeatable client experience.
  • You will be a role model to your team by showcasing the Sephora experience to customers through embodying Sephora's DNA of delivering a curated, innovative prestige beauty experience.
  • You will drive a selling culture to exceed KPIs and raise the performance and capability of your team through coaching and supporting their growth and development.
  • You will utilize and interpret reporting data to support operational decisions.
  • You will serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment.

This is a unique opportunity to work across all categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers.

About Us

We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We provide passionate beauty fans with a privileged freedom to touch and test products since 1969.

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