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Retail Experience Leader

3 weeks ago

Brisbane, Queensland, Australia beBeeBeauty Full time $71,804 - $85,947

As a Senior Beauty Advisor, you play a pivotal role in leading the store team to deliver exceptional client experiences.

Key Responsibilities:
  • Embodies prestige beauty standards by showcasing innovative products to customers.
  • Drives sales growth through coaching and supporting team development.
  • Utilizes reporting data to inform operational decisions with the Store Manager and Assistant Store Manager.
  • Facilitates open communication with the team by providing effective feedback and consistent communication with the Management team.
  • Serves as the primary point of contact for client and cast member matters within a fast-paced environment.

This role offers opportunities to work across various categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

Equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers.

Passionate about delivering excellent client service and experiential retail to represent the Sephora brand.

Requirements:
  • Open to working a rotating roster to support store needs.
  • Previous retail management experience in areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
  • Hands-on leader who loves being on the sales floor to motivate, coach, and help team members succeed.
  • Drive for results with a history of exceeding sales targets and KPIs.

Australian Citizens or Permanent Residents are considered for this opportunity.