
Workplace Operations Manager
2 weeks ago
We are seeking an experienced Workplace Operations Manager to oversee the effective operation of our assigned buildings. As a key member of our facilities team, you will be responsible for maintaining high standards of building presentation and service, managing supplier and contractor services, and ensuring compliance with health and safety regulations.
About This RoleThis is an exciting opportunity to join our team and make a real impact on the workplace experience. You will work closely with our tenants to understand their needs and preferences, and develop solutions to improve the overall quality of our facilities.
Key Responsibilities:- BUILD AND MAINTAIN RELATIONSHIPS WITH TENANTS TO ENSURE CUSTOMER-FOCUSED FM SERVICES
- MANAGE SERVICE PROVIDERS AND CONTRACTORS TO IMPLEMENT APPROVED WORKS ACCORDING TO ESTABLISHED SERVICE LEVEL AGREEMENTS
- ENSURE THE DELIVERY OF SUSTAINABILITY OUTCOMES, INCLUDING HEALTH AND SAFETY REGULATIONS, AND ENERGY, WATER, AND WASTE MINIMISATION
- ENSURE THE ONGOING EFFICIENT OPERATION OF ALL BUILDING CONTROL SYSTEMS AND ASSIST THE SENIOR FACILITIES MANAGER
- MANAGE AND IMPLEMENT SUPPLIER SERVICES EFFECTIVELY AND EFFICIENTLY
- MANAGE THE BUILDINGS IN ACCORDANCE WITH THE APPROVED STRATEGIC ASSET PLAN
- MANAGE AN APPROPRIATE EMERGENCY AND EVACUATION PROGRAM AND ENSURE THAT ALL EMERGENCY EQUIPMENT IS MAINTAINED
- ENSURE ALL CONTRACTORS WORKING ON ASSIGNED BUILDINGS AND SURROUNDING SITES COMPLY WITH BUILDING SAFETY REGULATIONS AND REQUIREMENTS
- PROVIDE INPUT TO THE CAPITAL EXPENDITURE AND OPERATING EXPENDITURE BUDGETING PROCESS FOR ASSIGNED BUILDINGS AS REQUIRED
- PROVEN EXPERIENCE WITHIN FACILITIES MANAGEMENT
- WORKING KNOWLEDGE OF COMMERCIAL BUILDING OPERATIONS AND THE DIFFERENT TYPES OF MAINTENANCE
- KNOWLEDGE OF THE EFFECTIVE UTILISATION OF ENERGY, WATER AND WASTE
- WORKING KNOWLEDGE OF HEALTH AND SAFETY POLICIES AND PRACTICES PREVALENT IN A 'SAFETY CULTURE'
- EXCELLENT INTERPERSONAL AND RELATIONSHIP BUILDING SKILLS
- GOOD WRITTEN AND VERBAL COMMUNICATION
- TRADE CERTIFICATE OR ENGINEERING DEGREE QUALIFICATIONS PREFERRED
- STRONG CUSTOMER FOCUS - SERVICE ORIENTATED
- COMPETENT COMPUTER SKILLS
- CAREER DEVELOPMENT: LEADERSHIP PROGRAMS, EDUCATION ASSISTANCE, STUDY SUPPORT, PROFESSIONAL MEMBERSHIP FEE SUPPORT
- LIFESTYLE: GENEROUS PARENTAL LEAVE, RETURN TO WORK PROGRAM, AND SUMMER HOURS
- INCLUSIVE CULTURE: A SAFE, WELCOMING ENVIRONMENT FOR ALL, INCLUDING INDIVIDUALS FROM ABORIGINAL AND TORRES STRAIT ISLANDER COMMUNITIES, THE LGBTQ+ COMMUNITY, AND THOSE WHO ARE NEURODIVERGENT
- FLEXIBILITY: OVER 21 FORMAL FLEXIBLE WORK OPTIONS, PLUS A TRULY SUPPORTIVE APPROACH TO BALANCING WORK WITH LIFE'S PRIORITIES
- HEALTH AND WELLNESS: DISCOUNTED HEALTH INSURANCE, FREE HEALTH AND WELLBEING SERVICES, DISCOUNTED FITNESS CLASSES, REPRODUCTIVE HEALTH BENEFITS
- FINANCIAL: FULLY FUNDED LIFE AND TOTAL PERMANENT DISABILITY INSURANCE, NOVATED LEASING AND RETAIL DISCOUNTS
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