Technical Support Specialist

6 hours ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000
IT Support Role

We are seeking a skilled IT Help Desk Officer to provide technical support and manage daily priorities in a fast-paced environment.

This role involves assisting the IT team through various channels, including in-person and virtual support. You will be responsible for providing Level 1 and 2 technical support in a Microsoft 365 environment, managing users, computers, and security permissions.

The Job Responsibilities
  • Provide technical support for end-users in a national role.
  • Manage daily priorities and deal with urgent requests.
  • Assist in the management of end-user PCs, printers, mobile phones, applications, and peripherals.
  • Install base software on networked and standalone PCs.
Key Skills and Qualifications
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Strong knowledge of Microsoft 365 and its applications.
  • Understanding of computer systems and networks.
Benefits
  • A range of health and wellbeing initiatives.
  • Learning and development opportunities.
  • Attractive parental leave policy.
  • Automatic acceptance into the group salary continuance insurance plan.

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