Senior Property Claims Specialist

2 weeks ago


Melbourne, Victoria, Australia Collar Full time

About Us

  • We are a distinguished leader within the insurance industry, specialising in landlord and holiday home insurance.

Our Mission

  • To deliver the BEST specialty property insurance by offering innovative solutions tailored to the diverse needs of our clientele.

The Role

  • This position will be based in Melbourne, reporting directly to the Claims Team Leader.

Responsibilities

  • Manage the entire process from lodgement to settlement for a portfolio of claims, focusing on Domestic Property, Landlord, and Holiday homes.
  • Liaise with insureds, brokers, property managers, loss adjusters, and trades in review of claims.
  • Correspond efficiently and timely to all parties involved.
  • Achieve deadlines and Key Performance Indicators (KPIs).
  • Adhere actively to General Insurance Code of Practice guidelines.

Key Requirements For Success

  • Cert IV in General Insurance or Tier 2 qualification is desired.
  • Experience in a claims role with property claims (2+ years) is essential.
  • In-depth knowledge of General Insurance Code of Practice & an understanding of underwriting or claims principles is required.
  • Excellent communication skills are necessary.
  • High level attention to detail and ability to multi-task are expected.

Perks and Rewards

  • Workplace Flexibility: Hybrid remote working model for a balanced career and personal life.
  • Remuneration: Generous salary plus annual incentive program.
  • Training: 1-1 training with a great induction program & technical support.
  • Study Assistance: Support for educational development.
  • Employee Assistance: Employee Assistance Program.
  • Additional Leave: Paid volunteer leave & birthday leave.
  • Rewards: Access to discounted insurance products.
  • Culture: Collaborative and Inclusive environment with opportunities for interstate trips and professional growth.

Estimated Salary Range:

$90,000 - $120,000 per annum, depending on experience.



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