Senior Property Claims Specialist
2 weeks ago
About Us
- We are a distinguished leader within the insurance industry, specialising in landlord and holiday home insurance.
Our Mission
- To deliver the BEST specialty property insurance by offering innovative solutions tailored to the diverse needs of our clientele.
The Role
- This position will be based in Melbourne, reporting directly to the Claims Team Leader.
Responsibilities
- Manage the entire process from lodgement to settlement for a portfolio of claims, focusing on Domestic Property, Landlord, and Holiday homes.
- Liaise with insureds, brokers, property managers, loss adjusters, and trades in review of claims.
- Correspond efficiently and timely to all parties involved.
- Achieve deadlines and Key Performance Indicators (KPIs).
- Adhere actively to General Insurance Code of Practice guidelines.
Key Requirements For Success
- Cert IV in General Insurance or Tier 2 qualification is desired.
- Experience in a claims role with property claims (2+ years) is essential.
- In-depth knowledge of General Insurance Code of Practice & an understanding of underwriting or claims principles is required.
- Excellent communication skills are necessary.
- High level attention to detail and ability to multi-task are expected.
Perks and Rewards
- Workplace Flexibility: Hybrid remote working model for a balanced career and personal life.
- Remuneration: Generous salary plus annual incentive program.
- Training: 1-1 training with a great induction program & technical support.
- Study Assistance: Support for educational development.
- Employee Assistance: Employee Assistance Program.
- Additional Leave: Paid volunteer leave & birthday leave.
- Rewards: Access to discounted insurance products.
- Culture: Collaborative and Inclusive environment with opportunities for interstate trips and professional growth.
Estimated Salary Range:
$90,000 - $120,000 per annum, depending on experience.
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