Experience Concierge at Esplanade Hotel Fremantle by Rydges
3 weeks ago
About Esplanade Hotel Fremantle by Rydges
A leading hotel in Western Australia, we offer guests an environment rich in history and sophistication.
Role OverviewWe are seeking a skilled Concierge to coordinate arrival and departure services for our guests, ensuring a high degree of personal service.
- Maintain the foyer and entrance of the hotel, providing exceptional guest experiences.
Key Responsibilities:
- Coordinate guest arrivals and departures with efficiency and ease.
- Provide parking options and facilitate registration at the hotel's preferred carpark.
- Make reservations at local establishments upon guest request.
- Assist with on-site events, including weddings, business fairs, and corporate meetings.
- Greet clients and guide them to designated areas.
Benefits & Perks
- Incredible team member discounts from day one.
- 50% off stays at EVT hotels - Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus discounts at Moonlight, Gold Class, Candy Bar, and Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement and charitable giving.
- Australia and NZ's largest and most diverse experiences company.
Requirements
- Excellent customer service skills, able to manage queries and expectations in a polite and friendly manner.
- Answer telephones and respond to email enquiries with telephone etiquette.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience.
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