Experience Concierge at Esplanade Hotel Fremantle by Rydges

3 weeks ago


Perth, Western Australia Rydges Full time

About Esplanade Hotel Fremantle by Rydges

A leading hotel in Western Australia, we offer guests an environment rich in history and sophistication.

Role Overview

We are seeking a skilled Concierge to coordinate arrival and departure services for our guests, ensuring a high degree of personal service.

  • Maintain the foyer and entrance of the hotel, providing exceptional guest experiences.

Key Responsibilities:

  1. Coordinate guest arrivals and departures with efficiency and ease.
  2. Provide parking options and facilitate registration at the hotel's preferred carpark.
  3. Make reservations at local establishments upon guest request.
  4. Assist with on-site events, including weddings, business fairs, and corporate meetings.
  5. Greet clients and guide them to designated areas.

Benefits & Perks

  • Incredible team member discounts from day one.
  • 50% off stays at EVT hotels - Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus discounts at Moonlight, Gold Class, Candy Bar, and Thredbo.
  • Rapid career growth opportunities through our EVT network.
  • Local community involvement and charitable giving.
  • Australia and NZ's largest and most diverse experiences company.

Requirements

  • Excellent customer service skills, able to manage queries and expectations in a polite and friendly manner.
  • Answer telephones and respond to email enquiries with telephone etiquette.

Estimated Salary: $60,000 - $80,000 per annum, depending on experience.


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