Hotel Concierge

6 days ago


Perth, Western Australia Pan Pacific Hotels Group Full time

At Pan Pacific Perth, we are seeking a highly skilled Hotel Concierge to join our team.

We offer a competitive salary of $55,000 - $65,000 per annum, plus additional benefits.

Job Description

This role is responsible for providing exceptional guest services, including welcome and assistance with luggage, room escorts, and valet parking.

  • Maintain a professional demeanor and provide timely service to guests.
  • Handle guest inquiries, phone calls, mail, and amenity deliveries efficiently.
  • Support the Concierge team in addressing guest concerns and ensuring lobby tidiness.

The ideal candidate will possess strong problem-solving skills, attention to detail, and the ability to work under pressure.

Requirements
  • Strong analytical skills and excellent communication skills.
  • Ability to work independently and as part of a team.
  • Candidate must hold a valid Western Australia Driver's License (C Class).
Benefits
  • Discounted on-site parking.
  • Complimentary meal while on shift.
  • 50% discounted food and beverages across all Oceania properties.
  • Discounted accommodation across worldwide Pan Pacific Hotels Group properties.

Pan Pacific Perth is an equal opportunity employer dedicated to creating a diverse and inclusive workplace. We ensure that all employment decisions are based on merit and qualifications, without regard to race, gender, age, disability, or other characteristics.


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