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Porter

2 months ago

Sydney, New South Wales, Australia Hilton Hotels Full time
Job Summary

We are seeking a highly skilled and customer-focused Porter to join our team at Hilton Hotels. As a Porter, you will play a vital role in ensuring the smooth operation of our hotel's front desk and guest services.

Key Responsibilities
  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Support the laundry team in providing clean and pressed linens to guests.
  • Assist with luggage handling, storage, and delivery, ensuring timely and efficient service.
  • Maintain a high level of professionalism and courtesy in all interactions with guests and colleagues.
  • Collaborate with the concierge team to provide personalized services to guests.
  • Ensure the front desk area is clean, organized, and welcoming to guests.
Requirements
  • Positive attitude and excellent communication skills.
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to work under pressure and maintain a high level of productivity.
  • Previous experience in a similar role or in the hospitality industry is an asset.
What We Offer
  • A competitive hourly rate of $44.15, plus penalties, super, and tips.
  • A laundered uniform and free team member meals.
  • 100 discounted travel nights per year to enjoy at any of our 8000+ hotels worldwide.
  • Food and Beverage discounts and amazing award and recognition programs.