Customer Service Excellence Lead

3 days ago


Australia beBeeLeadership Full time $80,000 - $120,000
Customer Service Excellence Lead

Job Description:

  • The successful candidate will be responsible for driving exceptional customer service and experience across our retail operations.
  • They will lead and manage a high-performing team of customer-facing staff, providing coaching, mentoring and support to ensure delivery of outstanding service standards.
  • Key responsibilities include managing the front-of-shop, including ordering, inventory management, supervising staff and overseeing day-to-day store retail activities, marketing and merchandise.

Required Skills and Qualifications:

  • Strong leadership and management skills with the ability to motivate and inspire teams to achieve exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • Good analytical and problem-solving skills, with the ability to identify and resolve customer complaints in a fair and timely manner.

Benefits:

  • A competitive salary package, including bonuses and benefits.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.

Others:

  • The ideal candidate will have a proven track record of delivering excellent customer service and leading high-performing teams.
  • They will be highly motivated, enthusiastic and committed to achieving exceptional results.
  • They will also possess excellent time management and organisational skills, with the ability to prioritise tasks and meet deadlines.


  • Australia beBeeLeadership Full time $72,000 - $92,000

    Job Description:We are seeking a highly skilled and experienced Contact Centre Team Leader to join our team. As a key member of our operations team, you will be responsible for leading and mentoring a team of customer service consultants to deliver exceptional customer experiences.About the Role:This is a fantastic opportunity for someone who is passionate...


  • Australia beBeeLeadership Full time $84,922 - $104,526

    Customer Service Excellence ManagerThe role of a Customer Service Excellence Manager is to oversee the delivery of exceptional customer experiences across all touchpoints. This involves driving strategic initiatives that enhance the overall customer journey, from initial engagement to post-purchase support.To achieve this, the successful candidate will lead...


  • Australia beBeeLeadership Full time $112,000 - $124,500

    Customer Service Leadership OpportunityThis role is designed for individuals with previous experience in customer-facing environments who possess strong leadership skills and a passion for delivering exceptional service.The ideal candidate will be responsible for leading, coaching, and developing their team to achieve sales targets, maintain excellent...


  • Australia beBeeCustomerService Full time $87,550 - $124,955

    Key Responsibilities:Serve as a leader for customer-facing teams to deliver superior customer experiences.Develop and implement strategic plans to elevate customer satisfaction and loyalty levels.Foster collaboration with store management to achieve sales targets while maintaining high standards of customer service.About the Role:The Customer Service Lead is...


  • Australia beBeeCustomer Full time $90,000 - $110,000

    Role OverviewThe Customer Experience Manager will be responsible for leading and managing a high-performing customer service team, ensuring exceptional customer satisfaction and achievement of performance metrics. Key responsibilities include:Strategic planning and execution to drive customer experience standards.Liaising with stakeholders to resolve issues...


  • Australia beBeeDriver Full time $40,000 - $60,000

    Meet the requirements to become a successful delivery driver.Job DescriptionBecoming a Delivery Driver at our company is an exciting opportunity to join a team of professionals who share your passion for delivering excellent customer service. Our drivers are responsible for transporting pizzas to customers' front doors, ensuring that our products are...


  • Australia beBeeCustomerService Full time $21,110 - $30,000

    Pharmacy Assistant Job OpportunityWe are seeking a highly skilled pharmacy assistant to join our dynamic team.The ideal candidate will have excellent written and verbal communication skills, as well as the ability to work effectively in a team environment.Key Responsibilities:Provide exceptional customer service to both community customers and aged care...


  • Australia beBeeLeadership Full time $31,439 - $64,592

    Seeking a Customer Service Supervisor to lead our team and contribute to delivering exceptional customer service and sales.About the RoleThe successful candidate will oversee the activities of their team, ensuring targets are met and exceeded. They will also be responsible for supervising customer service staff, demonstrating best practices, and developing...


  • Australia beBeeTeamMember Full time $35,000 - $57,500

    Key Role in Our Dining ExperienceWe are seeking enthusiastic and motivated individuals to provide an exceptional customer experience at our restaurant. As a key team member, you will be responsible for delivering quality food and service that exceeds customer expectations.Key Responsibilities:Prepare high-quality ingredients with precision and careBecome...


  • Australia beBeeQuality Full time $100,000 - $120,000

    Are you looking for a challenging role where you can utilize your leadership skills and passion for quality assurance to drive excellence?This exciting opportunity is with a dynamic organization that values exceptional customer experiences and operates with transparency and honesty.The Quality & Customer Service Team Manager will lead the quality function...