Case Management Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $90,000 - $105,000
Job Description

At the heart of our organisation, we provide care and services to veterans and seniors residing in our communities or receiving support at home. Our mission revolves around creating thriving communities where individuals can live their best lives.

This is an opportunity for you to join a leading social purpose organisation where your skills and compassion will be valued, enabling you to make a meaningful difference in people's lives.

About the Role:

We are excited to expand our team based in Sydney's stunning Northern Beaches and have vacancies for two newly created roles as Case Managers for our Homes for Heroes program.

This role will collaborate closely with the Housing Program Manager and other peer positions, serving as the primary point of contact for intake and referrals. You will provide critical case management support to veterans experiencing homelessness or at risk of becoming homeless and have demonstrated experience in dealing with complex, high-risk cases.

This role is instrumental in advancing Homes for Heroes vision, empowering veterans to break the cycle of homelessness. Your focus will be on supporting each Veteran with long-term housing goals by working closely with them and a range of providers to create a Transitional Housing Support Plan with clear objectives and goals to achieve this outcome.

Required Skills and Qualifications
  • Minimum bachelor's degree in health, welfare, community services, or a mental health discipline
  • Minimum 5 years demonstrated experience in specialist and complex case management- ideally within mental health, veteran support, homelessness or the community services sectors
  • Knowledge of the Australian Defence, ESO, and Veteran communities, with the ability to navigate relevant agencies and departments
  • Experience in supporting individuals within the homelessness sector and experience in finding housing solutions
  • Demonstrated ability to create and implement Support Plans based on SMART goals
  • Proactively support veteran's successful transition back into the community, maintain continuity of care through outreach and follow-up case management
  • Proven ability to work under pressure, handle difficult situations, and manage a diverse caseload effectively
  • Willingness to work occasional weekends or evenings and attend work-related events
Benefits

We offer a range of benefits including not-for-profit tax benefits, salary packaging of up to $15,900 per year, staff discounts across select retail stores, fitness passport, leave loading - 17.5% pay top-up on paid leave, and working with a supportive team.

Our Commitment to Diversity

We welcome applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with our organisation.

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