Help Desk Specialist

1 week ago


Wollongong, New South Wales, Australia beBeeTroubleshooting Full time $30,000 - $40,000
Job Summary

This role involves providing desktop troubleshooting services for home and business users.

Key Responsibilities
  • Providing desktop troubleshooting services to customers
  • Traveling to customers in the Wollongong area
  • Working independently with minimal supervision
  • Meeting performance targets and earning commissions on up-selling support packages
Requirements

To succeed in this role, you will need:

  • Minimum 1 year of demonstrated experience in desktop troubleshooting
  • Customer-facing experience is an added advantage
  • Strong verbal communication skills
  • Valid Australian driving license and own vehicle
  • Self-motivated and quick thinking individual with a go-getter attitude
Benefits

This part-time role offers flexibility and adaptability. You can expect to work on average 20-25 hours per week, although there is no minimum guarantee of work hours per week.

Work Environment

We welcome applications from students in computer and IT backgrounds who are looking for a challenging and rewarding role. This is an ON DEMAND SUPPORT role, requiring flexibility and adaptability. The ideal candidate will be required to travel to customers in the Wollongong area, therefore a valid Australian driving license and own vehicle are essential.



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