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Food and Beverage Service Associate

2 months ago

Darwin city centre, Northern Territory, Australia Accor Full time
Job Title: Food & Beverage Attendant

We are seeking a highly motivated and customer-focused Food & Beverage Attendant to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel.

About the Role:

  • As a Food & Beverage Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
  • You will be working in a fast-paced environment, taking orders, serving food and beverages, and maintaining a clean and safe working area.
  • We are looking for someone who is passionate about delivering outstanding service, has excellent communication skills, and is able to work effectively as part of a team.

Key Responsibilities:

  • Maintain currency of RSA certification and adhere to RSA principles.
  • Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
  • Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
  • Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfill their duties effectively.
  • Maintain hygienic food service techniques during service.

Requirements:

  • Responsible Service of Alcohol Certificate.
  • A passion for delivering exceptional customer service.
  • Coffee making experience, beer pouring skills, and wine knowledge are highly desirable.

About Us:

We are Accor, a global leader in the hospitality industry. We welcome you as you are and offer a workplace where you can grow and learn every day. Our mission is to make every guest feel welcome and valued, and we're looking for like-minded individuals to join our team.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.