Technical Support Specialist
2 weeks ago
We are seeking an individual with a passion for delivering exceptional customer service to join our team as a Support Centre Agent.
The successful candidate will provide first-line technical support to our customers via various communication channels and resolve their queries in a timely manner.
This is an exciting opportunity for someone who is motivated, has excellent interpersonal skills, and a strong ability to learn quickly.
As a Support Centre Agent, you will play a critical role in ensuring that our customers receive the highest level of support and experience.
Our ideal candidate will have a proven track record of providing outstanding customer service, resolving issues efficiently, and working effectively in a fast-paced environment.
If you possess these qualities and are looking for a challenging and rewarding role, we encourage you to apply.
">Responsibilities- Provide technical support to customers via phone, email, and chat platforms
- Manage and resolve customer inquiries and escalate issues when necessary
- Meet and exceed service standards, including response and resolution targets
- Log interactions in our Service Management System (Zendesk)
- Deliver high-quality customer service through professional communication and a positive attitude
- Build strong relationships with customers by going above and beyond to enhance user satisfaction and retention
- Develop deep product knowledge to confidently support customers
- Support cross-functional teams by identifying customer pain points and sharing insights to drive improvement
-
Technical Support Specialist
2 days ago
Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $117,000Technical Support SpecialistWe're seeking a highly skilled and organised Technical Support Specialist to join our national team.About the RoleThis is a key position within our IT department, responsible for providing centralised support and services to the business.Provide first- and second-level technical assistance to end-users via phone, remote offices,...
-
IT Technical Support Specialist
3 days ago
Brisbane, Queensland, Australia beBeeit Full timeAbout the RoleWe are seeking an experienced IT Support Specialist to join our team. As a key member of our technical support team, you will provide high-level technical assistance and troubleshooting services to clients across various sites.Key Responsibilities:
-
Technical Support Specialist
14 hours ago
Brisbane, Queensland, Australia beBeeCustomerSupport Full time $90,000 - $115,000We are seeking a skilled professional to join our team as a Technical Support Specialist. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.The role involves providing technical support services for MinVu, a mining management software that captures, validates,...
-
Technical Service Support Specialist
15 hours ago
Brisbane, Queensland, Australia beBeeTechnical Full time $76,515 - $78,000Job Title: Technical Service Support SpecialistWe are seeking an experienced and dynamic technical service support specialist to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on professional who thrives in a fast-paced environment.You will be responsible for overseeing the entire customer...
-
Technical Support Specialist
15 hours ago
Brisbane, Queensland, Australia beBeeAnalytical Full time $80,000 - $130,000Job OpportunityWe are seeking a skilled professional to fill the position of Application Support Specialist. As part of our team, you will play a crucial role in ensuring the smooth operation of our software solutions.About the RoleThis exciting opportunity allows you to utilize your analytical skills and technical expertise to identify and resolve complex...
-
Senior Technical Support Specialist
24 hours ago
Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $120,000Job DescriptionWe are seeking a highly skilled Technical Applications Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and technical support for our laboratory equipment portfolio.The ideal candidate will have a strong background in a scientific discipline and excellent communication...
-
Technical Support Specialist
3 days ago
Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000Job DescriptionThe Technical Support Specialist plays a pivotal role in ensuring the seamless operation of our business systems.This individual will provide system administration and support services for various systems, including finance, asset management, HRIS, payroll, and CRM.Responsibilities include analyzing business processes, designing systems, and...
-
Technical Customer Support Specialist
3 days ago
Brisbane, Queensland, Australia beBeeCustomer Full timeJob Overview\The role of a Technical Customer Support Specialist is to provide exceptional customer service and support to clients, ensuring their experience is seamless and satisfying.\
-
Technical Support Specialist
3 weeks ago
Brisbane, Queensland, Australia Kaizen Global Technologies Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Kaizen Global TechnologiesAustralia Talent Hunt |Senior Talent Acquisition Specialist- Cyber Security |NSE 1, NSE 2, NSE 3 CertifiedExperience: 7+ yearsLocation: Sydney, Australia - HybridEligibility: Candidates must have the right to work in Australia (Citizen,...
-
Technical Support Specialist
2 weeks ago
Brisbane, Queensland, Australia Kaizen Global Technologies Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Kaizen Global TechnologiesAustralia Talent Hunt |Senior Talent Acquisition Specialist- Cyber Security |NSE 1, NSE 2, NSE 3 CertifiedExperience: 7+ yearsLocation: Sydney, Australia - HybridEligibility: Candidates must have the right to work in Australia (Citizen,...
