Customer Liaison Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeOperational Full time $60,000 - $80,000
Job Overview

This role involves acting as the primary point of contact between customers and scheduling teams across various terminals in Oceania.

The incumbent will be responsible for managing customer-specific operational requests, developing strong relationships with stakeholders, and overseeing a dedicated portfolio of customers.

The ideal candidate will drive continuous improvement in vessel utilization, container flow, and logistics processes while ensuring smooth daily operations.

Key Responsibilities:
  • Act as the main liaison between customers and scheduling teams.
  • Manage customer-specific operational requests.
  • Develop strong relationships with local and international stakeholders.
  • Oversee a dedicated portfolio of customers.
  • Drive continuous improvement in vessel utilization and container flow.
Requirements:
  • Excellent communication skills.
  • Proficiency in internal planning systems and PC-based applications.
  • Able to work independently and collaboratively within a fast-paced team environment.
  • Analytical and proactive approach to identifying and solving operational issues.

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