Customer Service Delivery Specialist

2 weeks ago


Springfield Lakes, Queensland, Australia Coles Full time

About the Role

At Coles Supermarkets, we're looking for a skilled Customer Service Delivery Specialist to join our team. This exciting role involves delivering customer orders to their homes in our iconic Coles vans.

Key Responsibilities:

  • Safely navigate through busy streets and suburban roads to deliver customers' shopping during the day or night.
  • Pick and pack orders to the highest standard, ready for delivery.

About You:

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace.
  • An Unrestricted Australian Drivers Licence and a safe driving record (you'll need to consent to undergo both a police history check and driving history check).
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas.
  • To be active – as well as driving, you'll be on your feet, lifting, and carrying groceries from the van to your delivery points (there could be stairs).
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends (generally shifts run from 5am-1pm and 1pm-11pm).

What We Offer:

  • A competitive hourly rate of $25-$35 per hour, depending on experience and location.
  • The opportunity to work in a fast-paced and dynamic environment with a diverse team.
  • Flexible work arrangements to suit your needs, including part-time and casual roles.
  • Ongoing training and development opportunities to help you grow in your career.

Why Join Coles?

We're committed to creating a workplace that's inclusive, respectful, and safe for all team members. We celebrate diversity and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We're proud to be an equal employment opportunity employer and are dedicated to building a team that reflects the communities we serve.



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