Customer Service Advisor

2 weeks ago


Springfield Lakes, Queensland, Australia Westpac Full time

Key Responsibilities:

  • Welcome customers to our branch, creating a warm and positive first impression as they enter
  • Help customers with transactional and savings banking needs
  • Build strong relationships with customers
  • Provide relevant banking advice to suit their situation and goals

About the Role:

This is a key customer-facing position in our branch network. You will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.

We're looking for someone who can provide excellent customer service, work well under pressure, and be comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers.

Benefits:

  • A competitive salary of approximately $65,000 per annum
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • The chance to work with a collaborative team of passionate people who are committed to making a difference for our customers, communities, and each other

What We Offer:

We pride ourselves on creating a supportive culture that values diversity and flexibility. We're committed to ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone.

How to Apply:

To apply for this role, please click on the 'APPLY' or 'APPLY NOW' button below.



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