Global Customer Service Expert

6 days ago


Springfield Lakes, Queensland, Australia Probe Asia Pacific Pty Ltd Full time

Role Overview

We are seeking an experienced Customer Service Expert to join our team in Springfield. This role involves providing exceptional customer service, resolving complex issues, and working collaboratively with colleagues.

About Probe Asia Pacific Pty Ltd

Probe Asia Pacific Pty Ltd is a leading provider of innovative solutions, driven by passion, curiosity, and a commitment to excellence. Our team is dedicated to delivering outstanding results, thinking big, and working with clients across the Pacific, Asia, and North America.

Key Responsibilities

  • Provide top-notch customer service, ensuring client satisfaction and loyalty
  • Resolve complex customer issues efficiently and effectively
  • Collaborate with colleagues to achieve common goals and objectives
  • Stay up-to-date with industry trends and best practices

What We Offer

  • A competitive hourly rate ($25-$35 AUD per hour) plus incentives
  • A comprehensive training program, including on-the-job training and ongoing development opportunities
  • A flexible work arrangement, including hybrid options (onsite and remote work)
  • Ongoing recognition and reward programs
  • A diverse and inclusive work environment

Requirements

  • Australian citizenship
  • Security clearance (eligible and willing to obtain)
  • 5-year residency in Australia (consecutive years)

Why Join Us?

  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • The chance to work with a talented team and make a real impact


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