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Experience Customer Engagement Specialist
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We are seeking an experienced customer engagement specialist to join our team. As a key member of the Customer Marketing Team, you will play a vital role in bringing customer journeys to life through smart, data-informed marketing automations.
The ideal candidate will have a deep understanding of customer segmentation, personalisation and lifecycle marketing principles, as well as proven experience in designing and executing automated customer journeys across email, SMS and digital channels.
- Key Responsibilities:
- Create seamless and effective automated marketing journeys and campaigns that deepen customer relationships, drive retention and maximise lifetime value.
