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Fertility Specialist Administrator

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Claremont, Australia City Fertility Full time
About Us

City Fertility is a leading provider of fertility services in Western Australia, renowned for its commitment to excellence in patient care. With a legacy of pioneering fertility treatments, our clinics are equipped with an extensive and highly regarded network of specialists.

Your Role

As a Patient Services Administrator at our Claremont clinic, you will be responsible for providing quality customer services to patients, clinicians, and other departments within the business. Your key responsibilities will include working as a Medical Receptionist, assisting the Patient Services Manager in the daily operation of our clinics, and providing exceptional accuracy and attention to detail.

Qualifications and Skills

We are seeking a dedicated and compassionate individual who is patient-focused, supportive, and a team promoter. Ideally, you will bring the following qualifications and skills to the role:

  • A minimum of 6 months in health/medical administration
  • A minimum of 6 months in customer service
  • Familiarity with basic/intermediate Healthcare IT platforms
  • Understanding of basic/intermediate health industry terminology
  • Highly effective communication and interpersonal skills
  • Exceptional accuracy and attention to detail
  • Proficient in problem-solving, critical thinking, and decision-making
  • Demonstrated excellent time management

We offer a comprehensive benefits package within a supportive team-based culture. If you have any specific needs or requirements, feel free to discuss them with us, and we'll try our best to accommodate your requests.