Sales and Customer Support Expert

2 weeks ago


Fortitude Valley, Queensland, Australia Zoomo Full time

At Zoomo, we're revolutionizing urban mobility with Light Electric Vehicles (LEVs). As a Retail Associate, you'll be the face of our Brisbane site, helping riders acquire the skills they need to navigate our e-bikes efficiently. You'll provide swift support, fostering positive relationships with Zoomo and our customers.

This role offers a unique opportunity to take ownership of store operations, reporting directly to our Country Operations Manager. You'll lead the 'front-of-house' function, ensuring a seamless experience for our riders. Key responsibilities include:

  • Managing the store's 'front-of-house' operations, including opens and closes
  • Ensuring riders have an exceptional in-person support experience
  • Guiding riders through the onboarding process and safety requirements
  • Assisting riders with troubleshooting e-bike issues
  • Meeting sales goals by promoting our products
  • Continuously improving store processes and procedures
  • Staying up-to-date on new Zoomo policies and programs
  • Providing an excellent customer experience
  • Collaborating with the bike mechanic team
  • Working closely with the Country Operations Manager

Requirements:

  • Full-time role with a regular roster of 38 hours per week
  • Previous experience in customer-facing retail or operations
  • Confidence in working autonomously and delivering results
  • Excellent communication and customer service skills
  • Ability to build relationships with peers across locations
  • Strong attention to detail and ability to learn online systems
  • Capable of multitasking and working under pressure
  • Able to identify and resolve issues
  • Capable of building trusting relationships with customers and suppliers

  • Sales Ambassador

    5 days ago


    Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a Sales Ambassador - Lighting Expert to join our team at Beacon Lighting's Fortitude Valley store. As a key member of our sales team, you will provide exceptional customer service, promote and expand our Trade Loyalty Program, develop strong product knowledge, achieve personal sales targets, and support other team members.Company...

  • Retail Sales Expert

    1 week ago


    Fortitude Valley, Queensland, Australia Pottery Barn Full time

    We are seeking a highly motivated and customer-focused Retail Sales Expert to join our team at Pottery Barn in Fortitude Valley, Brisbane. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective selling techniques.Key Responsibilities:Provide outstanding customer...


  • Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleBeacon Lighting is seeking a highly skilled Sales and Customer Experience Representative to join our team at our Fortitude Valley store. This is a fantastic opportunity for someone who is passionate about sales and building strong customer rapport.About YouYou have previous experience in a customer service environment, with a proven track...


  • Fortitude Valley, Queensland, Australia Tesla Full time

    Job OverviewAt Tesla, we're revolutionizing the way people think about personal transportation. As a Sales and Delivery Expert, you'll play a crucial role in delivering an exceptional experience to our customers.


  • Fortitude Valley, Queensland, Australia Ezidebit AUS Full time

    About UsEzidebit AUS, a world leader in payments and software solutions, is driving innovation in the Australia and New Zealand market.Job OverviewWe are seeking an experienced Sales Expert to join our team. This role will be responsible for selling our product suite to a range of inbound and outbound leads, focusing on educating customers on our value...


  • Fortitude Valley, Queensland, Australia Pottery Barn Full time

    Job Title: Senior Sales Associate - Visual Merchandising ExpertWe are seeking a highly skilled and experienced Senior Sales Associate to join our team at Pottery Barn Kids in Fortitude Valley, Brisbane. As a Senior Sales Associate, you will be responsible for delivering exceptional customer service, driving sales through strategic merchandising, and leading...


  • Fortitude Valley, Queensland, Australia Nick Scali Furniture Full time

    Job Title: Sales ConsultantAt Nick Scali Furniture, we're seeking a talented and motivated Sales Consultant to join our team in Fortitude Valley. As a Sales Consultant, you'll play a key role in delivering exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.Key Responsibilities:-...

  • Retail Associate

    3 weeks ago


    Fortitude Valley, Queensland, Australia Zoomo Full time

    **About the Role:**As a Retail Associate - Customer Experience Expert at Zoomo, you will be the face of our company at our Brisbane site. Your primary responsibility will be to provide exceptional support to our customers, ensuring they have a seamless and positive experience when interacting with our e-bikes and services.**Key Responsibilities:**Be...


  • Fortitude Valley, Queensland, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full time

    About This Role: As a Technical Support Expert at Hitachi Energy, you will play a critical part in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and effective technical support to our customers, ensuring their issues are resolved efficiently.Your Key Responsibilities:Act as the first point of contact for...

  • Sales Associate

    4 weeks ago


    Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled Sales and Customer Service Team Member to join our team at Beacon Lighting. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our Trade Loyalty Program, and developing strong product knowledge to assist customers in making informed purchasing decisions.Key...


  • Fortitude Valley, Queensland, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full time

    Job SummaryThe Technical Application Support Specialist will play a critical role in maximizing productivity within the CX organization by providing application and technical support to internal CX teams and customers. This position requires delivering high standards in every aspect of customer experience while ensuring compliance with company procedures.Key...

  • Sales Associate

    1 month ago


    Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled Sales and Customer Service Team Member to join our team at Beacon Lighting. As a Sales and Customer Service Team Member, you will be responsible for providing exceptional customer service, promoting and expanding our Trade Loyalty Program and Trade accounts, and developing strong product knowledge to assist customers in...


  • Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Beacon Lighting.The ideal candidate will have previous experience in a customer service environment, strong communication skills, and a passion for delivering exceptional customer experiences.As a Retail Sales Associate, you will be responsible for...


  • Fortitude Valley, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a skilled Sales and Customer Service professional to join our team at Beacon Lighting. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales.Key ResponsibilitiesProvide expert customer service to our retail and trade customersPromote and expand...

  • Tesla Sales Expert

    2 weeks ago


    Fortitude Valley, Queensland, Australia Tesla Full time

    Job OverviewWe are seeking a highly motivated and experienced Sales and Delivery Operations Specialist to join our team at Tesla. As a key member of our sales team, you will play a critical role in delivering an exceptional customer experience from initial contact through to delivery day.


  • Fortitude Valley, Queensland, Australia Ezidebit AUS Full time

    About Ezidebit AUSWe are a leading digital recurring business-to-consumer payments provider. Our team is dedicated to delivering market-leading technology solutions through our sub-brands.Job Title: Customer Service Delivery ExpertEstimated Salary: AU$65,000 - AU$75,000 per annum.OverviewEzidebit AUS is committed to an inclusive workplace where you can be...


  • Fortitude Valley, Queensland, Australia ABB Australia Full time

    Job Description:We are seeking a highly skilled Digital Solutions Expert to join our Process Automation team in Melbourne, Australia.About the Role:In this role, you will play a key part in supporting our local Sales organization and customers in determining the most technically appropriate and cost-effective digital solutions. You will also be responsible...

  • Homeware Sales Expert

    2 weeks ago


    Fortitude Valley, Queensland, Australia Pottery Barn Full time

    Located in Fortitude Valley, Brisbane, our west elm, Pottery Barn, and Pottery Barn Kids stores are seeking skilled Sales Associates to deliver exceptional customer experiences. To succeed in this role, you will need excellent communication skills and the ability to work effectively in a fast-paced retail environment.About the RoleThe successful candidate...

  • Sales Consultant

    1 month ago


    Fortitude Valley, Queensland, Australia Nick Scali Furniture Full time

    At Nick Scali Furniture, we're committed to delivering exceptional customer experiences and driving sales growth through our team of dedicated sales professionals.We're seeking a highly motivated and customer-focused Sales Consultant to join our Fortitude Valley team, where you'll have the opportunity to work with a wide range of luxury furniture products...


  • Fortitude Valley, Queensland, Australia Pottery Barn Full time

    About UsWe are a successful, fast-growing company with an entrepreneurial vibe, redefining retail for the next generation.Role OverviewThis role is designed to deliver a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment. As a Sales Associate, you will play a key role in assisting customers and...