Customer Experience Leader

Job DescriptionThis role involves identifying opportunities to elevate our email automation program, ensuring customers and subscribers receive personalized, meaningful communications at just the right moments through their customer journey.You'll develop and refine email automation strategies while being committed to continuously expanding your technical...

About Our TeamWe are a dynamic team of thrifters, passionate about reusing and recycling. As a Customer Experience Leader, you will play a key role in shaping the way we interact with our customers.You will be responsible for developing and implementing strategies to enhance customer satisfaction, driving business growth through excellent customer...

About the JobWe are looking for a highly motivated Customer Experience Leader to lead our retail operations in Victoria. As a key member of our leadership team, you will be responsible for driving sales performance, team engagement, and operational excellence across your portfolio.Key ResponsibilitiesCustomer Experience: Develop and deliver world-class...

Company OverviewAt Intrepid Experience, we're on a mission to revolutionize the way people travel. We believe that travel has the power to change lives, and we're committed to making it more accessible, enjoyable, and sustainable for everyone.With a strong focus on innovation and customer experience, we've been at the forefront of the travel industry for...

Join Our Team and Help Shape the Future of Adventure TravelAt Intrepid Experience, we are dedicated to inspiring and empowering individuals to explore the world. As a Sales and Customer Service Specialist, you will play a critical role in shaping the future of adventure travel by helping customers discover new destinations and experiences.Your key...

Job OverviewThis is a unique opportunity to leverage your skills and expertise as a Customer Experience Innovation Leader. Our client is seeking an experienced professional to design and implement large-scale service, sales and marketing transformations. The ideal candidate will have a comprehensive understanding of service, sales and marketing operations,...

Take Your Career to New Heights with Intrepid ExperienceAre you a driven and results-oriented individual who is passionate about the adventure travel industry? Do you have a proven track record of success in sales and customer service? If so, we invite you to join our team as a Sales and Customer Service Specialist.In this role, you will have the opportunity...

Be Part of a Dynamic Team Shaping the Future of Adventure TravelThe Intrepid Experience is seeking a highly motivated and customer-focused individual to join our team as a Global Sales and Customer Success Partner. In this role, you will have the opportunity to inspire and educate customers about our exciting travel experiences, while also providing...

Job DescriptionThe Australia and New Zealand Banking Group Limited is seeking a skilled Proposition Lead - Whole of Customer and MFI to join our team. As a key member of our marketing department, you will play a critical role in developing and executing go-to-market strategies for complex products and services.You will work closely with cross-functional...

Company OverviewLineage Logistics is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities across 25 countries in North & South America, Europe, and Asia-Pacific.As a leading player in the food supply chain, Lineage plays a critical role in ensuring that customers receive...

At Koko Black Chocolates, we craft unique experiences that ignite the senses and spark connections. We're seeking passionate leaders to join our team in Melbourne CBD.The RoleMotivate and inspire teams to deliver exceptional customer experiencesIdentify training needs and support team developmentEnsure smooth store operations and achieve set...

About the Role:MiTek Australia (Asia Pacific region) is seeking a seasoned professional to lead our customer experience team. As the Head of Customer Experience, you will be responsible for driving business outcomes through exceptional customer service, fostering a culture of innovation and collaboration, and ensuring alignment with organizational goals.Key...

About the positionWe are seeking an experienced Retail Leader to join our team as a Customer Experience Director. In this role, you will be responsible for leading a team of retail professionals and focusing on delivering exceptional customer experiences.You will work closely with the Store Manager to ensure that customer needs are met and exceeded, and that...

Mi Tek Asia Pacific is part of the world-wide Mi Tek group, a company focused on providing integrated Software, Services, Engineered Products, and Automated Solutions for the building industry worldwide, and empowering its customers to improve the way they design, make, and build.Working in partnership with thousands of Builders and licensed Mi Tek...

Job DescriptionWe are seeking a highly skilled Membership and Customer Sales & Services Lead to oversee the day-to-day operations of our membership and customer sales and service functions. This role will be responsible for ensuring high levels of member engagement, satisfaction, and retention.This position works closely with the Membership & Ticketing Sales...

About the RoleWe are looking for a highly skilled CUSTOMER EXPERIENCE LEAD to join our team in Melbourne. As a key leader, you will be responsible for driving customer satisfaction and ensuring that our projects meet the highest standards.Responsibilities:Develop and implement strategies to improve customer experience and satisfaction.Lead and support...

About UsAt Stockland, we're committed to delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development.The OpportunityWe're looking for a Centre Manager to lead our team at Stockland Forster...

Key skills and qualificationsTo succeed in this role, you'll need:A strategic mindset - skilled at developing CRM plans that balance reach, relevance, and business objectives.Strong commercial acumen - you understand how to connect customer insights with business priorities to maximise impact.A deep knowledge of customer segmentation, lifecycle marketing,...

Job Summary:The Customer Experience Manager will drive a customer-first mindset across Hub Australia, shaping strategies and solutions that enhance member experiences across all locations, touchpoints, and channels. This role is key in boosting retention, increasing member satisfaction, and driving new revenue streams by evolving Hub's customer experience...

We are seeking a dynamic leader to spearhead our global support and logistics teams. This pivotal role optimizes customer service operations, enhances satisfaction, and ensures scalable growth through efficient systems and strong leadership.Key ResponsibilitiesCustomer Support: Manage a distributed support team, improve key performance metrics (e.g.,...