Customer Experience Lead

4 days ago


Melbourne, Victoria, Australia Schneider Electric Full time

About the Role

We are looking for a highly skilled CUSTOMER EXPERIENCE LEAD to join our team in Melbourne. As a key leader, you will be responsible for driving customer satisfaction and ensuring that our projects meet the highest standards.

Responsibilities:

  • Develop and implement strategies to improve customer experience and satisfaction.
  • Lead and support project management teams to ensure successful project execution.
  • Monitor and report on project performance, including profitability and customer satisfaction.

Requirements:

  • A Level + 5 years of relevant experience (engineering or commercial degree preferred).
  • Minimum of 7 years in project management, with international exposure in a multicultural, matrix environment.


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