Transformative Customer Experience Professional

3 days ago

Mackay, Queensland, Australia beBeeCustomerExperience Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support.

About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Customer Service Representative, you will be responsible for:

  • Providing personalized service to our customers, identifying their needs and preferences
  • Assisting customers with banking transactions, account openings, and other services
  • Demonstrating our digital banking options to customers, making banking simple and easy
Requirements

To succeed in this role, you will need:

  • A passion for delivering quality customer experiences
  • An ability to work effectively in a team environment
  • Customer-centric thinking and a keen eye for detail
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and inclusive workplace culture
What We Offer

We believe that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all colleagues' unique backgrounds and identities are understood, respected, and celebrated.

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