Digital Platform Operations Manager
3 weeks ago
Latitude is a pioneering fintech company that has been revolutionising the digital payments, cards, and loans landscape for almost a century. Our mission is to empower individuals to shop and live better through our innovative platform.
Job OverviewWe are seeking an exceptional Digital Platform Operations Manager to join our team. As a key member of our operations team, you will play a pivotal role in shaping our online presence and ensuring seamless execution of website projects.
About YouWe are looking for a seasoned professional with a proven track record in managing website development and maintenance projects. Your excellent problem-solving skills, attention to detail, and ability to make data-driven decisions will be invaluable assets to our team. Additionally, your experience working with cross-functional teams and web analytics tools such as Google Analytics will be essential in driving project success.
Key Responsibilities:- Manage and coordinate website updates and changes from concept to deployment, ensuring timely delivery and high-quality results.
- Create and maintain a clear and actionable product roadmap outlining website feature development and enhancements.
- Collaborate with design, development, marketing, and customer support teams to ensure successful delivery of website projects.
- Elicit and document clear requirements for website features, prioritizing stakeholder needs.
- Champion user-centric approaches, ensuring intuitive and engaging user experiences.
- Oversee testing and quality assurance processes to ensure website features meet the highest standards of quality.
- Analyse data and metrics to inform decisions, optimise features, and identify areas for improvement.
- Coordinate website releases, considering feature readiness, dependencies, and risks.
We offer a competitive salary package of $120,000 - $150,000 per annum, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual who thrives in a dynamic environment, we encourage you to apply.
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