Digital Platform Operations Manager

3 weeks ago


Melbourne, Victoria, Australia Latitude Full time
About Latitude

Latitude is a pioneering fintech company that has been revolutionising the digital payments, cards, and loans landscape for almost a century. Our mission is to empower individuals to shop and live better through our innovative platform.

Job Overview

We are seeking an exceptional Digital Platform Operations Manager to join our team. As a key member of our operations team, you will play a pivotal role in shaping our online presence and ensuring seamless execution of website projects.

About You

We are looking for a seasoned professional with a proven track record in managing website development and maintenance projects. Your excellent problem-solving skills, attention to detail, and ability to make data-driven decisions will be invaluable assets to our team. Additionally, your experience working with cross-functional teams and web analytics tools such as Google Analytics will be essential in driving project success.

Key Responsibilities:
  • Manage and coordinate website updates and changes from concept to deployment, ensuring timely delivery and high-quality results.
  • Create and maintain a clear and actionable product roadmap outlining website feature development and enhancements.
  • Collaborate with design, development, marketing, and customer support teams to ensure successful delivery of website projects.
  • Elicit and document clear requirements for website features, prioritizing stakeholder needs.
  • Champion user-centric approaches, ensuring intuitive and engaging user experiences.
  • Oversee testing and quality assurance processes to ensure website features meet the highest standards of quality.
  • Analyse data and metrics to inform decisions, optimise features, and identify areas for improvement.
  • Coordinate website releases, considering feature readiness, dependencies, and risks.
What We Offer

We offer a competitive salary package of $120,000 - $150,000 per annum, depending on experience, as well as opportunities for career growth and professional development. If you are a motivated and results-driven individual who thrives in a dynamic environment, we encourage you to apply.



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