Hearing Experience Specialist

1 week ago


Adelaide, South Australia beBeeCustomerCare Full time $56,000 - $68,000

Unlocking human potential by providing exceptional customer experiences.

About the Role
  • Schedule appointments with expert audiologists for hearing assessments and consultations to deliver personalized solutions.
  • Gather information from customers, analyze their needs, and make informed recommendations on innovative hearing devices and accessories to enhance their quality of life.
  • Efficiently resolve customer concerns, ensuring a lasting positive impression and fostering loyalty.
  • Promote our clinic's services through local marketing efforts, increasing brand awareness and driving business growth.
  • Perform minor hearing aid repairs, receiving training to stay up-to-date with the latest technologies.
Requirements and Qualifications
  • A minimum of 2 years of customer service experience in retail or allied health environments, delivering results-driven solutions.
  • Proficiency in computer software programs, including CRM systems and appointment management tools, to streamline processes and enhance productivity.
  • Attention to detail, administrative background, and collaborative spirit to thrive in a fast-paced team environment.
  • A positive attitude, ability to work independently when needed, and strong communication skills to engage with customers and colleagues.
Why Join Our Team?
  • A competitive remuneration package that rewards your hard work and dedication.
  • Ongoing training and continuing professional development to enhance your skills and advance your career.
  • Clinic incentives throughout the year, acknowledging your achievements and contributions.
  • Paid Parental Leave, supporting your personal and professional growth.
  • Hearing Aid Benefits available to employees, family, and friends, promoting a culture of wellness and support.
  • Access to an Employee Assistance Program (EAP) at no cost, prioritizing your mental and emotional well-being.


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