Director of Sales Operations

4 weeks ago

Sydney, New South Wales, Australia Klaviyo Inc. Full time
Job Title: Director of Sales Operations

We are seeking a highly skilled and experienced Director of Sales Operations to join our team at Klaviyo Inc. in the APAC region. As a key member of our sales leadership team, you will be responsible for driving revenue growth and operational excellence across the region.

Key Responsibilities:
  • Develop and execute the sales operations strategy to support the region's revenue goals and sales objectives.
  • Design and implement comprehensive market entry strategies, including market analysis, competitive landscape assessment, and go-to-market plans.
  • Monitor and analyze market trends, customer needs, and competitive activities to inform strategic decisions.
  • Lead and mentor a high-performing sales operations team, fostering a culture of excellence and continuous improvement.
  • Own the regional forecast coordination, taking a data-driven approach and providing clarity and counterarguments to sales leaders to arrive at a number within 5% accuracy.
  • Oversee the development and maintenance of sales dashboards and reports to provide insights into the key drivers behind sales performance.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
  • Minimum of 10 years of experience in sales operations, business operations, sales management/strategy or a related role, with at least 5 years in a leadership position.
  • 8+ years experience in an enterprise SaaS environment, in particular field sales (or similar) experience or experience working closely with revenue generating teams.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and supportive team environment.

Klaviyo is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone can thrive.

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