Platform Operations Expert

3 weeks ago

South Brisbane, Queensland, Australia Epsilon Full time
Job Description

We are seeking a highly skilled Platform Operations Expert to join our team at Epsilon. As a critical member of our Platform Operations team, you will play a key role in ensuring the stability and reliability of our production systems.

About Us

Epsilon is a global company made up of knowledgeable, passionate, and creative individuals with extensive experience working together to achieve shared goals.

Job Purpose:

The Platform Operations team is responsible for the support, reliability, and stability of Epsilon's production systems. The team owns the reliability vision for the company, driving continuous improvement through development and operations initiatives as well as process excellence.

Key Responsibilities:
  • Provide proactive solutions for incident and problem detection, response, and resolution.
  • Practice incident management processes and provide on-call capability.
  • Participate in on-call rotations to ensure 24/7 system availability.
  • Collaborate with Engineering, Product, Delivery, and Security teams to ensure production/system reliability for customers.
  • Ensure SLAs and KPIs are met, with particular focus on first-level response times, escalation paths, and resolution times.
Requirements:
  • 1+ years platform operations engineering, SRE, or DevOps experience and industry experience in a support role in a business-to-business, large/strategic customer segment.
  • Proficiency in Google Cloud Platform (GCP) and its services, including Bigtable, Pub/Sub, GKE.
  • Experience managing container orchestration tools such as PCF, Kubernetes, Mesos, Docker swarm, or equivalent.
  • Experience using system monitoring tools like Dynatrace, New Relic, DataDog.
  • Experience with automation/configuration management using Terraform or an equivalent.
  • Solid understanding of networking, security, and system architecture.
  • Proficient in scripting languages Java, Golang, Python, Bash, or similar.
  • Experience with monitoring and observability tools DataDog, Prometheus, Grafana.
  • Knowledge of database management systems PostgreSQL.
  • Understanding of API and microservices architecture.
  • Experience with horizontal pod autoscaling HPA.
Estimated Salary: $120,000 - $180,000 per yearBenefits:
  • Free gym membership.
  • Additional 5 days leave each year after 2 years.
  • Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
  • Rewards and recognition - shop our rewards store front when you receive points.
  • Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
  • Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
  • A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, and Embrace (reconciliation action plan) programs.
  • Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits.
  • Access to counsellors, psychologists, and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.

  • ServiceNow Platform Expert

    4 weeks ago

    Brisbane, Queensland, Australia XPT Software Australia Pty Ltd Full time

    Company Overview:XPT Software Australia Pty Ltd is a leading provider of innovative software solutions, and we are currently seeking an experienced ServiceNow platform expert to join our team.Salary:We offer a competitive salary package in the range of AU$110,000 - AU$140,000 per annum, depending on experience.Job Description:The successful candidate will...

  • Mission Critical Platform Operations Engineer

    4 weeks ago

    South Brisbane, Queensland, Australia Epsilon Full time

    Job DescriptionWe are seeking a skilled Mission Critical Platform Operations Engineer to join our team at Epsilon. In this role, you will be responsible for ensuring the reliability and stability of our production systems, environments, and offerings.This is an exciting opportunity to work with a global company that values diversity, equality, and inclusion....

  • Tech Expert for Shell Energy Portal Platform

    3 weeks ago

    Brisbane, Queensland, Australia Shell Energy Full time

    About Shell EnergyWe're a leading energy retailer, passionate about reducing our environmental footprint and making a positive impact on the world.Job Title: Tech Expert for Shell Energy Portal Platform We are seeking an experienced Tech Expert to join our team in Brisbane or Melbourne. This role will be responsible for designing, implementing, and...

  • Platform Reliability Specialist

    4 weeks ago

    South Brisbane, Queensland, Australia Epsilon Full time

    Job SummaryWe are seeking a skilled Platform Reliability Specialist to join our team at Epsilon. This role is responsible for ensuring the stability and reliability of our production systems, environments, and offerings.About UsEpsilon Retail Media is a global company dedicated to providing innovative retail media solutions. We value diversity, inclusivity,...

  • Mining Operations Expert

    3 weeks ago

    Brisbane, Queensland, Australia SLR Full time

    Job SummaryThis role is for a skilled Mining Operations Expert to join our team at SLR. As an expert in mining operations, you will be responsible for undertaking reviews of client quarry operations, site safety inspections, and the preparation of safety system documentation.About the RoleWe are seeking an experienced Mining Operations Expert who can assist...

  • Genesys Platform Solutions Architect

    4 weeks ago

    Brisbane, Queensland, Australia Product and Technology Full time

    Company OverviewFlight Centre Travel Group is a global travel retailer with a vision to open up the world for those who want to see.About the RoleWe are seeking an experienced Genesys Cloud Platform Engineer to join our Product and Technology team. The successful candidate will be responsible for improving our customer journeys and agent experiences while...

  • Microsoft Dynamics Platform Operations Support Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About Great Southern Bank:Great Southern Bank is a leading financial institution that offers a wide range of banking and financial services to its customers.The bank is seeking a highly skilled and experienced Operations Support Engineer Dynamics Platform to join its team on a permanent full-time basis. This is an exciting opportunity for a talented...

  • Power Platform Solutions Architect

    4 weeks ago

    Brisbane, Queensland, Australia Aspirante Full time

    Job OverviewAward-winning digital transformation company Aspirante is seeking a skilled Power Platform Solutions Architect to join our team in Brisbane. Our ideal candidate has extensive experience in designing and implementing business solutions using Microsoft Power Platform.About the RoleAs a Power Platform Solutions Architect, you will be responsible for...

  • Financial Operations Expert

    4 weeks ago

    Brisbane, Queensland, Australia Finance, Procurement, Legal, Privacy Full time

    Opportunity to shine in our dynamic finance team! As a Financial Operations Expert, you will have the chance to attend global awards events, including the prestigious Global Gathering. This is an excellent opportunity to expand your professional network and be part of a unique celebration. Our company has a proven track record of success over 40+ years,...

  • Enterprise Power Platform Solutions Architect

    4 weeks ago

    Brisbane, Queensland, Australia Kaplan Full time

    Role OverviewWe are seeking an experienced and skilled Enterprise Power Platform Solutions Architect to design, develop, and deploy innovative solutions using Microsoft's Power Platform suite. This role will play a key part in transforming business processes, optimising workflows, and contributing to the overall efficiency and productivity of the...

  • Financial Expert for Brisbane Based Firm

    1 month ago

    Brisbane, Queensland, Australia Expert Education and Visa Services Brisbane Full time

    About the Role:Expert Education and Visa Services Brisbane is seeking a skilled General Accountant to join their team in Brisbane. This permanent full-time position involves reviewing financial statements, preparing budgets, and ensuring compliance with accounting standards and regulations.Key Responsibilities:Reviewing financial statements and ensuring...

  • Technical Platform Lead

    2 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking an experienced Technical Platform Lead to join our team. As a key member of our digital platform, you will be responsible for leading talented teams within Insurance Technology.This role performs all change-related responsibilities for the Digital Platform, working closely with the Platform Lead to plan and deliver outcomes. You...

  • ServiceNow Platform Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Lime Recruitment Full time

    Lime Recruitment is partnering with a leading Queensland government department to find a highly skilled ServiceNow Platform Specialist. Based in Queensland and working from home, this role involves designing, developing, and delivering applications and customisations on the ServiceNow platform.The ideal candidate will have expertise in data integrations,...

  • ServiceNow Automation Expert

    4 weeks ago

    Brisbane, Queensland, Australia FCM Travel Full time

    At Flight Centre Travel Group, our mission is to provide innovative solutions for the modern world of travel.We are seeking a skilled ServiceNow Automation Expert to join our team and play a pivotal role in reimagining our business through automation.This exciting opportunity will see you working closely with our team to execute technical solutions as a...

  • Digital Engineering Leader

    2 weeks ago

    Brisbane, Queensland, Australia Australian Broadcasting Corporation Full time

    About the Australian Broadcasting CorporationWe are a leading media organization in Australia, committed to delivering high-quality content to our audience. Our team of experts is dedicated to creating innovative digital solutions that meet the evolving needs of our users.Job Description:Senior Software Engineer - AI and ML PlatformWe are seeking an...

  • Power Platform Developer Expert

    3 weeks ago

    Brisbane, Queensland, Australia Davidson Full time

    At Davidson, we are seeking a skilled Power Platform Developer to support the delivery of key digital transformation initiatives.This position plays a pivotal role in developing and implementing front-end solutions while integrating Microsoft technologies to meet evolving business needs.We estimate the salary for this position to be around $120,000 per...

  • Cloud Platform Leader

    4 weeks ago

    Brisbane, Queensland, Australia C015 APT MANAGEMENT SERVICES PTY LIMITED Full time

    At C015 APT MANAGEMENT SERVICES PTY LIMITED, our purpose is to strengthen communities through responsible energy.We have an exciting opportunity for a Lead Cloud Platform Engineer based in Sydney, Melbourne or Brisbane on a full-time permanent basis.The estimated salary range for this position is between AU $150,000 and AU $200,000 per annum, depending on...

  • Digital Transformation Expert

    4 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleThis is an exciting opportunity for a highly skilled Digital Transformation Expert to join Suncorp Group in Brisbane.As a Digital Transformation Expert, you will play a key role in driving innovation and shaping automation strategies across our organisation. You will collaborate with cross-functional teams to enhance and maintain automation...

  • Data Platform Strategist

    3 weeks ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a seasoned Data Platform Strategist to lead our Core Infrastructure team. As a key member of our Technology team, you will drive Platforms and outcomes that align with Data Stakeholder needs and business objectives.Key ResponsibilitiesMaking daily decisions and removing blockers on behalf of the squad to ensure smooth progress...

  • Data Platform Project Manager

    3 weeks ago

    Brisbane, Queensland, Australia Hudson Full time

    Company OverviewHudson is seeking a skilled Data Platform Project Manager to work closely with the Director, Business Intelligence on the implementation of a new Enterprise Data Platform.The successful candidate will have high-level skills in data project management experience and a methodical approach to project management, including experience in...