Current jobs related to Customer Service Representative - Melbourne, Victoria - G&C Mutual Bank


  • Melbourne, Victoria, Australia NAB Full time

    At NAB, we're seeking an exceptional Customer Service Representative to join our team. In this role, you'll be the first point of contact for customers in our CBD and nearby branches. Your primary responsibility will be to identify and provide suitable products and services that meet customer needs, ensuring a seamless and consistent experience.We're...


  • Melbourne, Victoria, Australia Asahi Beverages Full time

    Job DescriptionThis role is ideal for a motivated and experienced Customer Service Representative who is passionate about delivering exceptional service to clients. As a key member of our team, you will be responsible for managing the front office reception, answering phone calls, and handling correspondence.You will have the opportunity to develop your...


  • Melbourne, Victoria, Australia Ventia Full time

    OverviewVentia Operations Centre is a 24/7 hub that works closely with diverse customers across Australia & New Zealand.SalaryWe offer a competitive salary, and the estimated annual income for this role is around $60,000-$80,000 depending on experience.Job DescriptionAs a Customer Service Representative, you will provide high-quality service to our customers...


  • Melbourne, Victoria, Australia Canva Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Canva. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences through phone, email, or in-person interactions.About the RoleIn this role, you will be working closely with internal teams to resolve...


  • Melbourne, Victoria, Australia Country Care Management Services Full time

    About Our CompanyCountry Care Management Services is a leading provider of healthcare solutions in Australia, with over 720 staff members across various locations. We are committed to enriching the lives of our customers and clients through innovation and exceptional service.We are seeking an energetic Customer Service Representative to join our Abbotsford...


  • Melbourne, Victoria, Australia Bendigo And Adelaide Bank Full time

    Become a vital part of Bendigo and Adelaide Bank's success by joining our team as a Financial Services Representative.About UsWe are a leading bank with a strong focus on community and customer satisfaction. Our mission is to become Australia's bank of choice, and we're looking for like-minded individuals to help us achieve this goal.Job SummaryThis role...


  • Melbourne, Victoria, Australia NAB Full time

    At NAB, we are committed to providing exceptional customer service and ensuring that our customers receive a seamless and consistent experience. We are seeking a Customer Advisors to support our Metro West branches by being the first point of contact for our customers.The successful candidate will work collaboratively as a team to deliver an amazing...


  • Melbourne, Victoria, Australia HotDoc Full time

    This is a unique opportunity to join HotDoc, a leading healthcare company in Australia, as a Customer Service Representative. With a rapidly growing team and an innovative approach to patient care, we're looking for someone who shares our passion for delivering exceptional customer experiences.As a key member of our support team, you'll be the first point of...


  • South Melbourne, Victoria, Australia CreativeCubes Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Service Representative to join our dynamic team at CreativeCubes. This role is ideal for an individual who is dedicated to delivering exceptional customer experiences and fostering a positive community environment.


  • Melbourne, Victoria, Australia Bank of Queensland Full time

    This is a fantastic opportunity to start your career with the Bank of Queensland as a Customer Service Professional.About the RoleWe are seeking passionate and dedicated customer service representatives to join our contact centre team in Melbourne. As a leading bank in Australia, BOQ offers an exciting environment with heaps of support and focus on career...


  • Melbourne, Victoria, Australia Mercury Full time

    Company OverviewMercury is a leading company in the AU market, known for its rapid growth and innovative approach to customer support.


  • Melbourne, Victoria, Australia GOLDIES Full time

    Goldies is a children's concept store located on Gertrude Street in Fitzroy, showcasing small-run, fun-to-wear clothing brands that are made to last. In addition to an assortment of children's wear, the store also features a curated selection of gifts for grownups.We are seeking a highly skilled and experienced retail assistant to work with our team for 2-3...


  • Melbourne, Victoria, Australia CMACGM Full time

    About the RoleWe are seeking a highly skilled Customer Service Officer Transformation Specialist to join our team in Melbourne, Australia. As a key member of our customer-facing team, you will play a critical role in providing exceptional service to our import and export customers.Key Responsibilities:Respond to customer inquiries in real-time, representing...

  • Sales Representative

    3 weeks ago


    Melbourne, Victoria, Australia Hilti Australia Full time

    OverviewHilti Australia is a leading company in the AU market, continuously growing and offering exciting opportunities for professionals to develop their careers. As a Sales Representative, you will be part of a dynamic team that values customer relationships and strives for excellence.


  • Melbourne, Victoria, Australia Easygo Full time

    About the Role:Easygo is a leading online service provider, seeking a Portuguese Speaking Customer Service Representative to join their team in Melbourne. As a key member of our customer support team, you will be responsible for providing exceptional service and personalized attention to our global customers via chat.The ideal candidate will have fluency in...


  • Melbourne, Victoria, Australia hipages Group Full time

    **Join Our Team as a Trade Business Development Representative:**We're looking for a highly skilled and motivated individual to join our Account Management team in a fast-paced call centre environment. As a Trade Business Development Representative, you will be responsible for managing a portfolio of 500+ tradie customers and helping them maximise their...


  • Melbourne, Victoria, Australia Stryker Full time

    This is a Medical Sales Representative role with one of the leading companies in Australia. The company, Stryker, is known for its world-class products and solutions in the medical technology industry.We are looking for dynamic individuals to join our Field Sales team in Melbourne. If you're passionate about helping others, love building relationships, and...


  • Melbourne, Victoria, Australia Easygo Full time

    Company Overview:Easygo is a leading online service provider, proud to be the exclusive service provider to a powerhouse of brands within the iGaming industry. With a rapidly expanding workforce of 270+, we are committed to placing our clients' and communities' entertainment at the forefront of everything we do.This is an exciting opportunity for a...


  • Melbourne, Victoria, Australia Brandwatch Full time

    This is a challenging Sales Development Representative role at Brandwatch in Australia. The successful candidate will be part of a fast-growing company and work closely with the Account Executive team to build a sales pipeline.The main responsibilities include generating leads, building relationships with potential customers, and working with various...


  • Melbourne, Victoria, Australia Schneider Electric Full time

    **About the Role**We are seeking an experienced Industrial Sales Representative to join our team in Melbourne, AU. As a key member of our sales team, you will be responsible for promoting Schneider Electric's industrial products and generating profitable growth within the industrial wholesale business.**Key Responsibilities:**Promotion of SE industrial...

Customer Service Representative

1 month ago


Melbourne, Victoria, Australia G&C Mutual Bank Full time
Role Overview

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at G&C Mutual Bank.

This is an excellent opportunity for a results-driven individual to deliver exceptional service experiences to our customers, ensuring their financial needs are met with efficiency and professionalism.

Key Responsibilities
  • Deliver efficient and professional service to members through various channels, including face-to-face, phone, and online interactions.
  • Provide accurate information and assistance on all product and service offerings, including deposit accounts, home loans, credit cards, general insurance, personal loans, and wealth management.
  • Create opportunities to provide total solutions for customers' financial needs, driving sales and revenue growth.
  • Process customers' branch transactions efficiently, maintaining accurate records in various systems.
Requirements
  • A collaborative service professional who is a consistent advocate of our brand.
  • Results-oriented with the capacity to identify and convert new business opportunities.
  • Well-organised and able to prioritise effectively.
  • Proactive and able to work independently when required.
  • Confident communicator with a broad customer group (face-to-face and over the phone).
  • Ability to work a rotating roster with hours spanning from 8am – 6pm, Monday to Friday.
Benefits
  • Discretionary bonus based on organisational performance.
  • Discounts on financial and lifestyle products (some with qualifying period).
  • Annual leave loading.
  • Option to cash out annual leave.
  • A paid volunteering day each year.
  • Corporate wardrobe.
  • Incentives for independent study along with opportunities for ongoing learning and career development.
  • Inclusion and wellbeing initiatives, including Employee Assistance Program.
About Us

G&C Mutual Bank values service, teamwork, and integrity, striving to exceed member expectations. We promote diversity and inclusion, fostering a culture that capitalises on diverse skills, backgrounds, and experiences. As a customer-owned bank, we reinvest profits to provide better products and services for our members.