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Security Operations Specialist Broadmeadows
2 months ago
We are a leading provider of premium security, cleaning, electronics, and monitoring services across various industries. Our core values of reliability, integrity, and results drive our commitment to delivering exceptional service to our clients and employees.
About the OpportunityWe are seeking a highly skilled Security Control Room Operator to join our team at one of our prominent client sites in Broadmeadows. As a key member of our security team, you will be responsible for monitoring CCTV, managing phone systems, performing IT duties, and providing exceptional customer service and security support.
Key Responsibilities- Monitor CCTV systems to ensure site security and respond to incidents as needed
- Manage phone systems to provide timely and effective communication with clients and stakeholders
- Perform IT duties to maintain the integrity of our systems and data
- Provide exceptional customer service and security support to clients and employees
- Guard, patrol, monitor, and control assigned premises to ensure site security
- Respond to emergencies, alarm events, and calls for assistance in a timely and effective manner
- Assess and respond to situations of risk to ensure the safety and security of clients and employees
- Manage access control systems to ensure authorized personnel have access to secure areas
- Write incident reports and maintain accurate data logs to ensure compliance and accountability
12 hour rotating shifts, including day and night shifts, to ensure 24/7 site security and support
Employee Benefits- Access to our Employee Assistance Program to support mental health and wellbeing
- Access to our Employee wellbeing platform, offering exclusive discounts and benefits
- Competitive industry award rates reviewed annually
- Employee rewards and commendations for outstanding performance and contributions
- Opportunities for advancement and professional development within our organization
- Current Security License
- Control Room and Monitoring experience (2+ years)
- Current First Aid certificate and CPR
- Impeccable presentation and communication skills
- Flexibility to work rotating rosters, including nights and weekends
- Ability to work as part of a team and provide exceptional customer service
We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and experienced security professional looking for a challenging and rewarding role, we encourage you to apply.
