Technical Specialist
17 hours ago
- Design and deliver a consistent, best-in-class technical and coaching framework for the Financial Lines Claims team, ensuring compliance with regulatory obligations and lifting technical capability and decision making.
- Work with key stakeholders to identify capability needs to support the delivery of current and future business plans, including a strategic learning program that meets immediate needs of uplifting technical competency and decision making as well as longer-term objectives of high proficiency levels of complex claims management expertise.
- Leverage business intelligence and subject matter expert knowledge to inform deployment of the most appropriate learning resources at the most appropriate time to minimize disruption to the operation.
- Develop, coach, and support Commercial Claims team members to enhance performance in conjunction with the National Manager to create a high-performing and engaging team environment.
- Minimum 3 years' experience in a similar role.
- Minimum 5 years' experience in claims management of professional indemnity and financial lines risks.
- Experience in coaching and people development.
- Experience working within a Commercial Claims operational environment - highly desirable.
- Experience in a business or multi-channel support role - highly regarded.
Suncorp Group is a leading Australian insurance and financial services company. We promote a high-performance culture where people are rewarded for effort and dedication. We recognize and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.
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