Technical Content Specialist
5 days ago
Job Title: Technical Content Specialist
Job Summary:
M&T Resources is seeking a highly skilled Technical Content Specialist to join our team. As a Technical Content Specialist, you will be responsible for creating high-quality technical documentation that simplifies complex information for our clients.
Key Responsibilities:
- Develop and maintain technical documentation in various formats, ensuring clarity and accuracy.
- Implement and maintain document production, publication, and management standards to ensure consistency and efficiency.
- Collaborate with cross-functional teams to translate technical concepts into user-friendly language.
- Manage content in knowledge bases, including workflow management and search engine optimization.
- Develop engaging content for microlearning and knowledge transfer initiatives.
Requirements:
- Tertiary qualifications or certification in a related field, such as Communications, Business, or Knowledge Management.
- Minimum of 7 years' experience in a technical environment, preferably in Telecommunications.
- Proven technical writing experience with expertise in producing technical documentation.
- Familiarity with project management and change management methodologies.
- Ability to read and write technical documents and explain complex ideas in user-friendly language.
- Proficiency in producing content in various formats and media, including HTML, PDF, and Help files.
- Experience managing content in knowledge bases and collaborating with cross-functional teams.
- Strong attention to detail, prioritization skills, and ability to communicate effectively at all levels of the organization.
- Experience with knowledge and content management systems such as Panviva, Salesforce, and SharePoint.
What We Offer:
M&T Resources offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced Technical Content Specialist looking for a new challenge, we encourage you to apply.
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