Fitness Services Representative

5 days ago


Bowen Hills, Queensland, Australia YMCA Brisbane Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Services Representative at YMCA Brisbane. This is a casual position, ideal for those who want to work flexibly.

As the first point of contact for our members and guests, you will be responsible for providing exceptional service, responding to queries, and promoting our programs and services. Your passion for helping others and ability to make everyone feel welcome will be key to your success in this role.

Key Responsibilities
  • Provide expert and friendly service at reception, over the phone, and via written correspondence
  • Process new memberships and promote information on our facilities, classes, and other general inquiries
  • Make bookings and process payments
  • Perform open and close procedures, cash reconciliations, and banking duties
About You

We are looking for someone with previous experience in a similar role, preferably in a fitness or customer service environment. You will need to demonstrate excellent interpersonal and communication skills, along with the ability to perform administrative duties, including data entry, word processing, filing, and photocopying.

A National Police Check is required prior to commencing in the role.

What's in it for You?

As a Fitness Services Representative, you will have the opportunity to work in a dynamic and supportive environment, contributing to the well-being of our community. Our organisation values compassion and drive, and we offer a range of benefits to support your personal and professional growth.

You can expect a competitive salary of $40,000 - $50,000 per annum, depending on your level of experience and qualifications. We also offer:

  • Free gym membership and access to our fitness classes
  • Discounted private health insurance with Medibank
  • Discounts for all Y OSHC Services and Day Care Facilities
  • Discounted banking and loan rates
  • Opportunity to participate in and give back to Y programs
  • Counselling Employee Assistance Program


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