Customer Service Officer

1 week ago


Hawkesbury City Council, Australia YMCA NSW Full time

About the Role

As a Customer Service Officer at YMCA NSW, you will be the first and last point of contact for our customers, providing first-class service and support in a fast-paced environment. Reporting to the Frontline Coordinator, you will meet and greet customers, respond to internal and external enquiries, and perform general administration tasks.

About You

We are looking for a self-motivated and passionate individual who thrives in a dynamic environment. You will have superior customer service and admin skills, and the ability to build strong relationships with people. Previous experience in administration/customer service is desirable.

The Role

You will be responsible for:

  • Providing exceptional customer service and support
  • Responding to internal and external enquiries
  • Performing general administration tasks
  • Building strong relationships with customers and colleagues

What We Offer

As a Customer Service Officer at YMCA NSW, you will have the opportunity to work in a dynamic and inclusive environment, supporting our mission to empower young people and promote healthy living. You will also have access to training and development opportunities to enhance your skills and career.



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