
Customer Service Officer
3 weeks ago
**Customer Service Officer**
- **Pay rate: $35.60 + super**:
- **Start date: 6 Month Contract with a view to Perm**:
- **Location: Melbourne CBD**
This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, with some weekend shifts (overtime rates), working week 40 hours. This role provides excellent training and a friendly and supportive working environment.
**The role**:
- Receive inbound calls and make outbound calls (not sales), obtain necessary information, and utilise generalist knowledge to take appropriate action
- Undertake administrative to support the provision of high-quality service delivery
- Maintain customer satisfaction
- Handle customer data and information with confidentiality
- Maintain accurate records and databases in their inhouse systems
**Skills/Experience**
The call centre/customer service representatives are often the first point of contact for the Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.
- 2-3 years experience in a call centre or customer service role
- Excellent written and verbal communication skills
- Previous experience within a large organisation would be preferred but not essential
- High level of professionalism
- Strong problem solving abilities, especially in a fast-paced environment
- Being very resilient and adaptable, show initiative
- Proficient in Microsoft office suite
- Tech savvy is essential
**How to apply
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timePermanent position to work in the Not for Profit sector **Your new company** Working for a member owned bank which puts it's people before profits. 100% owned by it's members, they are seeking a permanent customer service officer to join their team based in the Melbourne CBD **Your new role** This Not-for-Profit Bank, located in the heart of Melbourne CBD,...
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeTemp & Perm Roles | WFH and Melbourne CBD | Interviewing Now for August Intake! Looking for a career change? - Customer service experience from Retail, Hospitality or even face to face working environments - Contact centre experience is highly regarded - High level of drive and self-motivation - Team player - Ability to work autonomously Customer Service...
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia IPA Personnel Services Full timeOur client is a well-established National based organisation that offers EAP services to a variety of different organisations. Having just over 300 staff Nationwide this business is not only growing with employees but also increasing with well-known national clients. Our client is looking for a number of Customer Service Officers for a 4-week temp assignment...
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeA opportunity to commence a career in the finance industry, with plenty of chances to learn and grow. Your new company This International company is a leader in several industries, their recovery service team is looking for multiple people with strong call centre or retail experience to join their team. Your new office will be located in the Eastern...
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeLocated in Port Melbourne | Temp Position | Potential to go perm **Your new company** **Your new role** Key Duties & Responsibilities will include - Logging new customer enquiries in the SMS - Ensuring SMS is managed effectively and efficiently - Record feedback from customers to further improve the customer services - Identify and escalate issues - Use...
-
Customer Service Officer
3 weeks ago
Melbourne City Centre, Australia Aston Carter Full time**Location**: - Melbourne CBD **Work Type**: - Contract**Category**: - Admin/Customer Service**Job ID**: - 543490 **Job Summary**: - **Deliver High Level Customer Service for a Multi-National Financial Services Organisation**: - **6 month contract and permanent opportunities**: - **Opportunity for Immediate Start and WFH flexibility** **The...
-
Customer Service Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeCustomer Service | International Company | Competitive salary package **Your new company** This International company is a leader in several industries, their recovery service team is looking for multiple people with call centre or retail experience to join their team. Your new office will be located in in the Eastern Suburbs of Melbourne. If you’re a...
-
Customer Service Officer
2 weeks ago
Melbourne City Centre, Australia William Angliss Institute Full time**Commencing salary $56,964per annum**plus 11.5% superannuation and annual leave loading**: - **Full-time and ongoing opportunity** **Bring your customer services skills and experience to a team delivering quality customer services to our Students!** **WHAT WE OFFER**: - Reward and Recognition Programs - Learning and Development Programs and...
-
Reception and Customer Service Officer
2 weeks ago
Melbourne City Centre, Australia Victorian Electoral Commission Full time**Reception and Customer Service Officer** - Part-Time, Ongoing - 1 day per week, every Friday in the office, with the possibility of additional days/hours - VPS Grade 2.2 ($68,045 - $75,175, plus superannuation) - Supportive, inclusive and high-performing work culture **Why join us** At the Victorian Electoral Commission (VEC) we are not just about...
-
Customer Service
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeCustomer Service & Administration Officer, 6 Month Contract, $32 - $35 + Super, Port Melbourne, Start ASAP **Your new company** A manufacturing company based in Port Melbourne is searching for a Customer Service & Administration Officer to join their team. **Your new role** - You will answer the phones and handle customer inquiries which are service based...
-
Customer Service and Help Desk Officer
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeTech savvy and customer focused individual needed to join a growing telecommunications team! **Your new company** This telecommunications company with high standards for technology efficiency and improving mobile security is passionate about supporting businesses to deliver excellent customer service and is looking for a Customer Service and Help Desk...
-
Customer Service Officer Liaison
6 days ago
Darwin city centre, Northern Territory, Australia Liberty Oil Full timeWe are Liberty Oil, a leading wholesale fuels business operating across South Australia, Western Victoria, the Northern Territory, and Western Australia. Our diverse and well-balanced business supplies both B2B and B2C segments across Retail, Agri-Business, Fishing, Transport, and Mining.With decades of experience in the fuel supply industry, our management...
-
Customer Service Coordinator
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeCustomer Experience Officer is to manage the day-to-day aspects of customer & sales order management Your new company you will be working in a wholesale that innovative products are created. Driving a new era of retail, product development and sustainability. Consumer products, Wholesale, Storage, Pets & Storage Specialist Your new role The role of the...
-
Customer Service Consultant
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeEXPRESSION OF INTEREST | Customer Service & Sales Customer Service & Sales Positions Available | Melbourne CBD & Suburbs | Are you a motivated and results driven individual with a passion for sales and customer service? Do you have exceptional communication skills and a passion for creating a positive customer experience? Want to try something new? At...
-
Customer Service
3 weeks ago
Melbourne City Centre, Australia HAYS Full timeWorking for a well respected company in their Customer Service team with WFH options Your new company Has provided outstanding service to the community for the last 20 years. They provide and deliver premium quality products. They pride themselves on supporting local and Australian farmers. Your new role - Organise bookings and provide regular updates to...
-
IT Customer Support Officer
4 weeks ago
Melbourne City Centre, Australia Vic Auditor-General Office Full timeWho we are VAGO helps to hold the Victorian Government accountable by conducting financial and performance audits and assurance reviews of public sector agencies and reporting the results to Parliament. We are part of Victoria's integrity system. The office of ‘Auditor-General' is independent; it is not controlled or directed by Parliament or the...
-
Customer Care Officer
4 weeks ago
Melbourne City Centre, Australia Department of Justice and Community Safety Full timeAbout us This is an exciting opportunity to work with the Communications and Customer Experience team within Fines and Enforcement Services (FES), a business unit within the Department of Justice and Community Safety's (DJCS) Fines, Registration and Crime Prevention division. FES is responsible for managing the end-to-end infringements system in Victoria,...
-
Customer Service Specialist
3 weeks ago
Melbourne City Centre, Australia HAYS Full timeTeam Culture Important? Join NAB Assist Team today, Where you are supported throughout your career growth! **Your new company** Starting October 16th, you will be assigned to either Docklands Melbourne or Parramatta Sydney depending on your location for a 12-month period. The salary will be $34.58 per hour plus super. There is potential to transition to a...
-
Collection & Customer Service
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeASAP START | COLLECTIONS EXPERIENCE | ENERGY SECTOR | SIGNIFICANT CAREER GROWTH Your new company A significant energy retailer is looking for their next Collections and Customer Service Officer, located in South Melbourne starting ASAP! Your New Role You will be responsible for managing customer accounts, answering billing inquiries, and negotiating...
-
Customer Service Coordinator
4 weeks ago
Melbourne City Centre, Australia HAYS Full timeAmazing opportunity working directly with customers with a fast growing company in the automotive industry Your New Company Is one Australia’s largest tyre, automotive service and repair businesses. Due to a restructure and plans to grow the business they are seeking an outstanding Customer Service Officer to join their complaints team. Your Role You...