Customer Service Ambassador
3 weeks ago
About the Role
UniLodge is seeking a customer-focused professional to join our team as a Customer Service Coordinator. The successful candidate will be responsible for delivering exceptional customer service to our residents and providing administrative support to our operations team.
Key Responsibilities
- Creating a welcoming environment and delivering a positive resident experience
- Assisting with a range of enquiries related to student residency, studies, and general needs
- Maintaining accurate records and reporting concerns or issues related to resident safety and wellbeing
- Coordinating administrative duties, including mail, filing, and other tasks as required
Requirements
- Eligibility to work in Australia
- National Police Check (completed within the last 3 months)
- Working with Children Check - NSW
- Valid C Class Drivers Licence
- Valid First Aid & CPR Certificate – or willing to obtain
About UniLodge
UniLodge is a leading provider of student accommodation in Australia, with a diverse portfolio of properties and a team of over 1200 people. We offer a supportive and inclusive work environment, with opportunities for career growth and development.
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