Client Care Advocate
2 weeks ago
HCP Case Manager
Job Description:We are seeking an experienced and dedicated Care Coordinator to join our team in providing outstanding care to clients.
Key Responsibilities:- Participate in continuous quality improvement activities to enhance patient outcomes.
- Conduct post-discharge follow-up to assess patient progress, address concerns, and prevent readmissions.
- Generate reports on key performance indicators, client outcomes, and other relevant metrics to inform decision-making.
- Analyze data to identify trends, areas for improvement, and opportunities for optimization.
- Manage the referral process, including receiving and processing referrals from healthcare professionals or agencies.
- Ensure timely communication and coordination with referring entities to ensure seamless care delivery.
- Maintain accurate and up-to-date client records, including care plans, assessments, and communication logs.
- Ensure compliance with privacy regulations and organizational policies to protect client confidentiality.
- Collaborate with physicians, nurses, therapists, and other healthcare professionals to optimize patient outcomes.
- Participate in interdisciplinary team meetings to discuss and plan patient care.
- Maintain regular communication with clients and their families to assess satisfaction and address concerns.
- Communicate with care providers to ensure they are well-informed about the clients' needs and preferences.
- 1 + year experience as a HCP case manager.
- Preferred Bachelor's degree in Nursing (However if you are an EN with good exposure in HCP funding we still encourage you to apply).
- Previous experience in care coordination or a related role in the healthcare industry.
- Strong organizational, communication, and interpersonal skills.
- Knowledge of home care regulations and industry best practices.
- Ability to handle and resolve conflicts effectively.
- Proficient in computer applications, including Microsoft Office and care management software.
- CPR and First Aid certification.
- Passion for providing outstanding care to clients.
-
Client Care Advocate
3 days ago
Melbourne, Victoria, Australia beBeeHealthcare Full time $70,000 - $90,000Support Services OfficerThe primary objective of this role is to provide comprehensive support services to clients and their representatives. The Support Services Officer is responsible for assessing care needs, identifying goals in collaboration with clients, developing care plans and coordinating service delivery.Key Responsibilities:Establish rapport with...
-
Client Advocate
3 days ago
Melbourne, Victoria, Australia beBeeClient Full time $200,000 - $215,000Job OpportunityWe are seeking a skilled Client Advocate to drive revenue growth and expand market share within their designated sales portfolio with a focus on Agencies.You'll build and nurture strong relationships with clients to secure incremental revenue while also identifying and capitalising on new business opportunities.As a key member of our team, you...
-
Client Advocate
6 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000Job OverviewWe are seeking a proactive and commercially-minded individual to join our Customer Experience team as a Client Advocate. In this role, you will be responsible for delivering exceptional customer experiences across our product suite, driving client satisfaction, and identifying opportunities for growth.Key Responsibilities:Proactive phone-based...
-
Client Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000We are seeking a proactive and customer-focused individual to join our team in the role of Client Advocate.About the RoleThe ideal candidate will have a strong passion for building lasting relationships, excellent communication skills, and a focus on delivering exceptional service quality.Key Responsibilities:Act as the primary point of contact for member...
-
Care Advocate
6 days ago
Melbourne, Victoria, Australia beBeeSupport Full time $33 - $38**Empower Lives**We are seeking compassionate and motivated professionals to play a vital role in helping individuals with mental health conditions and disabilities maintain their independence.As a Disability Support Worker, you will provide personalized support in daily activities, assist with personal care and meal preparation, promote independence and...
-
Client Liaison Advocate
1 week ago
Melbourne, Victoria, Australia beBeeCare Full time $80,000 - $100,000About the PositionThis role is within a high-performance workplace that values creativity, innovation, flexibility, and quality delivery.Funds in Court is a self-funded division that holds, invests, and administers funds for persons under disability.The Client Liaison Officer provides specialist advice and information on client needs, advocates for them and...
-
Care Advocate Professional
1 week ago
Melbourne, Victoria, Australia beBeeAgedCare Full time $100,000 - $120,000About Aged Care ServicesOur organization is seeking a skilled professional to fill the role of Aged Care Assessor. As an Aged Care Assessor, you will play a vital part in ensuring seniors and their families receive the support they need to maintain independence and well-being.Key Responsibilities:Conduct thorough assessments of older individuals to determine...
-
Client Value Advocate
7 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000Job TitleWe are seeking a Client Value Advocate to play a key role in helping clients unlock value from innovative products and services.Key ResponsibilitiesLead clients through onboarding, training, and system setupAct as the primary point of contact post-saleCollaborate with sales, operations, and technical teams to ensure smooth implementationTrack...
-
Customer Care Advocate
7 days ago
Melbourne, Victoria, Australia beBeeCare Full time $93,000 - $110,000Job DescriptionWe are seeking a compassionate and skilled professional to join our team as a Customer Care Advocate.As a Customer Care Advocate, you will play a vital role in guiding customers through their care journey, building trusted relationships, and delivering safe, person-centred care.Key responsibilities include:Conducting onboarding assessments and...
-
Care Advocate
2 weeks ago
Melbourne, Victoria, Australia beBeeNurse Full time $194,415 - $213,725At the heart of our organisation, we're dedicated to empowering individuals to thrive in their later years. Our exceptional teams support over 130,000 people to live independently at home and across our retirement living communities and residential aged care homes.Our CultureWe foster a culture that genuinely values every individual, investing in their...
