Customer Service Trainee

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $54,000 - $72,000

We are seeking a highly motivated Trainee to join our team in Sydney. The successful candidate will be part of a 12-month traineeship program, gaining valuable skills and experience.

Key responsibilities include:

  • Communicating with customers via phone calls and emails.
  • Managing client accounts, including chasing up missed payments and making decisions about client accounts.
  • Providing exceptional customer service and resolving customer complaints.
  • Entering client information into the database.

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Honesty and reliability.
  • A willingness to learn and grow.
  • Confidence in communicating with empathy and negotiation skills.

The benefits of this role include:

  • Discounts from leading retailers.
  • Discounted gym membership, mental wellness services, and health insurance.
  • Financial services and advice.
  • Counselling services.
  • Concessions and discounts on medicines, energy, and electricity bills.
  • Weekly pay.
  • Paid holiday leave each year.
  • No training costs involved.
  • A dedicated mentor to support you through your traineeship.

This is an exciting opportunity to gain valuable experience and build a successful career.

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