Trainee Customer Service Representative

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $38,110 - $44,110

Job Title: Trainee Customer Experience

We are seeking a motivated and enthusiastic individual to join our team as a Trainee. As a Trainee Customer Experience, you will be trained in providing first-class customer service through various communication channels.

Your key responsibilities will include:

  • Providing assistance with high-volume calls and face-to-face customer interactions
  • Triage a wide variety of customer enquiries
  • Processing incoming customer emails into the records management system

In return for your hard work and dedication, you will receive:

  • Financial support in a paid role, including full payment for your studies
  • Adequate time in your work week to attend your formal training
  • Progression through your salary levels with each year of successful completion

You will also have the opportunity to participate in internal networking events and develop your own professional and social networks through collaborating with other teams.

Career Path Opportunities

Upon completing your traineeship, you may have the opportunity to progress into roles such as Customer Experience Officer, Business Administration positions, or Team Leader/strategic leadership positions.

About Our Workplace Culture

We value work-life balance and offer a range of benefits, including generous leave entitlements, flexible work options, and a comprehensive employee assistance program.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong commitment to learning and development, we encourage you to apply.

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