Customer Service Officer Trainee

1 week ago

Sydney, New South Wales, Australia Buscojobs Full time

Take pride in making a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

We are unique

Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits.

About the role

As a Customer Service Trainee, you will join the Customer Service team and learn how to provide Essential Energy's customers with a positive customer experience. You will ensure excellence in every interaction, providing customers with safe and reliable power. You will gain experience with customer-centric teams passionate about service.

You will earn a Certificate III in Business and develop valuable skills through structured training from our Customer Service team, external providers, and on-the-job experience. You will learn about customer interaction, attention to detail, and using technology effectively.

One role is available in 2026, located in Port Macquarie.

About You

You are passionate and eager to start your career in a supportive, inclusive team. This role offers outdoor work, a nationally recognised qualification, and the chance to contribute positively to your community.

Why Essential Energy

We offer competitive remuneration, 16.5% superannuation, and benefits such as Fitness Passport, employee purchase programs, and paid parental leave. For more details, visit our Employee Benefits page.

Our Commitment

We are proud to be a WORK180 Endorsed Employer for All Women.

An energy network not only powers communities but also adapts to new energy technologies. Innovation, commitment, and collaboration are key to meeting modern energy challenges.

Your role will be vital in delivering future energy solutions, providing a sense of purpose and satisfaction.

Applicants must have Australian or New Zealand citizenship or permanent residency. This position is designated for Aboriginal and / or Torres Strait Islander applicants, in accordance with relevant anti-discrimination exemptions.

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