Claims Resolution Specialist

10 hours ago


Brisbane, Queensland, Australia beBeeClaims Full time $70,000 - $80,000

Claims Resolution Specialist

We're seeking a skilled Claims Resolution Specialist to join our team in Brisbane. As a key member of our Digital First team, you'll play a vital role in resolving insurance claims and examining reported losses.

In this challenging and rewarding role, you'll have the opportunity to utilize your skills and knowledge to:

  • Examine reported insurance losses to establish cause, liability, and quantum
  • Communicate proactively with clients and customers about initial findings and potential solutions
  • Project manage the rectification, remediation, or re-instatement of damaged property, including emergency repairs with experts in a seamless process
  • Verify the nature and extent of loss/damage and quantify reinstatement work (material damage claims)
  • Provide coaching and mentoring to junior colleagues

To succeed in this role, you'll need:

  • At least 2 years' experience in insurance loss adjusting or AQF Certificate IV
  • Relevant industry qualifications, such as ANZIIF or AICLA
  • Knowledge and understanding of insurance claim processing principles and procedures
  • Knowledge of claims regulations and legislation
  • Experience working in the insurance industry on domestic and commercial losses
  • Proven technical competency and strong service delivery focus for clients, including insurers, customers, and brokers

Benefits: This is a full-time role offering a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to make a meaningful difference in the lives of our clients and customers.



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