Lead Claim Resolution Professional

1 week ago


Brisbane, Queensland, Australia beBeeClaim Full time $60,000 - $80,000

**Property Claims Specialist Role:**

The Claims Consultant position is an exciting opportunity to join our Property Claims team in Brisbane.

This diverse and interesting role will see you utilize your customer service and relationship building skills to ensure customer satisfaction is a priority.

Key Responsibilities:

  • Helping customers recover by delivering on the customer promise at claim time.
  • Responding to high volumes of calls from customers and suppliers.
  • Managing a portfolio of claims in a professional and proactive manner.
  • Liaising with customers, internal, and external parties to coordinate claim resolution.
  • Maintaining concise records throughout the resolution process.

Requirements and Qualifications:

  • Strong customer service experience.
  • A positive and flexible attitude and manner.
  • Demonstrated ability to show empathy towards customers.
  • Strong interpersonal skills.
  • Effective problem-solving abilities.

Benefits:

As part of our team, you will be working towards making people's worlds a safer place. Our unique culture celebrates honesty, creativity, empathy, equity, and collaboration.

Our company values are at the heart of everything we do.



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