Help Desk and Systems Administrator

2 weeks ago


Hobart, Tasmania, Australia Brunel Full time

Job Summary

This role offers a 20-hour work week based in Hobart and will be on a contract basis.

Key Responsibilities

  • Action IT Support Requests
  • Deliver training and support for new and existing systems
  • Administer and set-up new profiles and maintaining user accounts
  • Infrastructure and maintenance of Windows Servers, Office365, Sharepoint, Active Directory
  • Create, update and maintain documentation and processes of ICT systems
  • Liaise with third party support and equipment vendors
  • Assist and collaborate on IT projects, upgrades and systems
  • Review and respond to network monitoring and event notifications
  • Manage and configure organisation wide telephony systems (Telstra TIPT) and call centre, including physical handsets and softphone applications

Requirements

  • Excellent customer service skills
  • A commitment to continuous improvement
  • Strong problem solving skills

About Brunel

Brunel is a company that values customer-focused attitude and delivers information technology solutions to the wider business.

Contact Information

For more information, please contact Brunel's HR department.



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