Commercial Insurance Account Manager
7 days ago
Sihle Insurance Group Inc is a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle.
Job SummaryWe are seeking a highly skilled Commercial Lines Insurance Account Manager to join our growing team in Altamonte Springs, FL. The ideal candidate will have 5+ years of experience in an account management role and a strong understanding of insurance products and their application to business.
Responsibilities- Serve as a primary contact to clients, carriers, and producers for service needs.
- Complete and submit applications and ensure timely receipt of quotes and policies. Prepare pre-renewal summaries of insurance, proposals, invoices, binders, certificates, ID cards, policies, endorsements, and other related items.
- Review client contracts and endorse policies to meet requirements if needed. Process renewals, review audits of policies, verifies accuracy, and facilitate corrections if needed.
- Verify policy and policy change information, facilitating corrections when necessary.
- Document all activity, phone calls, emails, and correspondence in Applied Epic system.
- Daily follow-up on un-routed attachments, open activities, and other EPIC tasks.
- Address incoming mail, email, fax, and phone requests.
- Assist with other tasks necessary.
- Active Florida 2- (Property & Casualty) license preferred, 4- considered.
- Ideal candidate with 5+ years experience in an account management role.
- Current Applied Epic experience is required.
- Bilingual is a plus.
- Bachelor's degree preferred.
- Ability to perform under pressure and work in a fast-paced environment.
- Excellent verbal and written communication skills with prompt response times.
- Knowledge of insurance products and their application to business.
- Knowledge of insurance markets.
- Maintains a cordial and professional relationship and has a strong service focus.
- Reduced hour work week with full pay.
- (k) matching.
- Company paid health insurance.
- Company paid dental insurance.
- Company paid life insurance.
- Vision insurance, plus much more
- Generous Paid time off – Holidays & PTO.
- VTO (Volunteer Time off).
- 2 Hours/Month for appointments.
- Competitive base salary (commensurate with experience).
- Bonus incentive based on individual/agency performance.
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