ICT Service Desk Lead
6 days ago
Queensland Treasury is seeking a highly skilled and experienced ICT Service Desk Lead to lead the ICT service delivery for one or more business units within the Queensland Revenue Office.
This permanent role will be based in our Brisbane CBD office and offers flexible working options. As the Team Lead, ICT Service Desk, you will provide leadership, coaching and support to the service desk team, manage day-to-day operations, and monitor queues and operations dashboards.
The successful candidate will have a strong background in IT service management, with experience in leading teams and managing day-to-day operations. They will also have excellent communication and problem-solving skills, with the ability to work effectively with internal and external stakeholders.
In this role, you will be responsible for:
- Providing leadership and coaching to the service desk team
- Managing day-to-day operations of the service desk
- Monitoring queues and operations dashboards
- General rostering, allocating resources and maintaining knowledge bases
This position offers an estimated salary range of $80,000 - $110,000 per annum, depending on experience. The Queensland Government is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably.
We welcome applicants to share with us any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.
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ICT Service Desk Specialist
6 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeJob SummaryWe are seeking a highly skilled ICT Service Desk Specialist to join our team at CPL - Choice, Passion, Life. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and technical support.About the RoleThis role will involve providing first and second level Service Desk support for CPL employees...
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Senior ICT Consultant
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Senior ICT Consultant
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Brisbane, Queensland, Australia Titan ICT Full timeAbout UsTitan ICT is a leading Australian-owned company specialising in delivering strategic ICT advice and technical support services to the mining and resource industry. With a proud record of delivery since 2003, we have a national footprint with offices located in Brisbane, Perth, and Sydney.We are currently seeking experienced ICT Consultants with a...
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Senior ICT Consultant
1 month ago
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ICT Service Support Specialist
1 week ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeAbout the Role:We are seeking a skilled ICT Service Support Specialist to join our team at CPL. As a key member of our IT department, you will provide first and second-level service desk support to our employees across multiple sites in Queensland.Key Responsibilities:Manage and resolve first and second-level ICT support requests.Provide technical support...
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ICT Service Delivery Manager
1 month ago
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Senior ICT Consultant
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ICT Support Specialist
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Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeAbout the Role:We are seeking a highly skilled and motivated ICT Service Desk Officer to join our team at CPL - Choice, Passion, Life. As a key member of our IT team, you will be responsible for providing first and second level technical support to our employees across multiple sites in Queensland.Key Responsibilities:Manage and resolve first and second...
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ICT Support Services Manager
2 weeks ago
Brisbane, Queensland, Australia University of Southern Queensland Full timeAbout the RoleThis is an exciting opportunity to lead the ICT support services team at the University of Southern Queensland. As Incident Response Lead, you will be responsible for ensuring the smooth operation of the university's IT systems and services.Key ResponsibilitiesDevelop and implement incident response processes to minimize the impact of IT...
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Lead ICT Strategist
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ICT Program Director Lead
3 days ago
Brisbane, Queensland, Australia Experis ManpowerGroup Sp. Z O.o. Full timeAt Experis ManpowerGroup Sp. Z O.o., we are seeking a highly skilled ICT Program Director to lead our Corporate Enterprise Solutions Leadership Team and the Corporate Enterprise SAP Replatforming Program Steering Committee in developing and implementing a large-scale, complex Information Communication and Technology (ICT) enabled change program.About the...
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ICT Infrastructure Specialist
2 weeks ago
Brisbane, Queensland, Australia JB Hi-Fi Full time**Company Overview**JB Hi-Fi Business is a leading provider of technology solutions and services, including strategic procurement, data and mobile services. Our Education division delivers tailored solutions to the sector, with a focus on individual skills and career development.We offer a competitive package, great employee discounts, paid parental leave,...
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Proactive ICT Services Director
2 weeks ago
Brisbane, Queensland, Australia University of Southern Queensland Full timeAbout the RoleWe are seeking a proactive, results-driven ICT leader to join our team as a Proactive Services Manager at the University of Southern Queensland.The successful candidate will have a strong background in managing large-scale ICT projects, a strategic mindset, and a passion for improving systems and services.As a key member of our ICT team, you...
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ICT Operations and Service Management Leader
4 days ago
Brisbane, Queensland, Australia Queensland Rail Full timeTransforming Transportation InfrastructureWe are seeking a visionary leader to drive the strategic direction of our ICT operations and service management. This pivotal role requires collaboration with senior stakeholders to ensure the effective management and alignment of our ICT operations and service management with business objectives.About the RoleThe...
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Help Desk Support Specialist
4 days ago
Brisbane, Queensland, Australia Clicks IT Recruitment Full timeJob Title: Help Desk Support Specialist - IT OperationsAbout the Role:We are seeking a skilled Help Desk Support Specialist to join our IT operations team. This is a permanent role based in Mackay, Queensland.About You:You will have 5 years of experience in ICT operations and support within a Microsoft environment.You possess strong communication skills,...
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Expert ICT Service Delivery Leader
2 days ago
Brisbane, Queensland, Australia University of Southern Queensland Full time**Job Description:**We are seeking an experienced ICT Service Delivery Manager to lead our ICT contact centre at the University of Southern Queensland. This is a full-time continuing appointment (36 hours/week) with a total remuneration range of $149,914 to $158,607 per annum.**About the Role:The successful candidate will be responsible for managing the ICT...
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ICT Transformation and Strategy Lead
4 weeks ago
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IT Service Desk Specialist
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Service Desk Operations Manager
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Strategic ICT Services Leader
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