Customer Support Consultant Role

4 weeks ago


Brisbane, Queensland, Australia ANZ Full time

About Our Organization

At ANZ, we strive to create a workplace that reflects the diversity of the communities we serve. As a leading financial institution, we are committed to building a culture of purpose and belonging. Our employees enjoy exceptional growth potential and work in a culture that values innovation and teamwork.

Job Overview

We are seeking a highly skilled Customer Support Consultant to join our Business Banking Operations team. This role is responsible for onboarding non-personal customers via Business Online Origination and maintaining data quality within Business Banking. The ideal candidate will have a strong understanding of business customer entity structures and experience in administration in a fast-paced environment.

Key Responsibilities

  1. Deliver high-quality customer service and achieve timely outcomes
  2. Work collaboratively with the team to achieve results and adapt to changing business needs
  3. Develop and maintain a deep understanding of business customer entity structures and comply with regulatory requirements
  4. Identify innovative solutions to complex problems and contribute to the growth of the team

Requirements

  • Tertiary qualifications or equivalent experience
  • Banking professional knowledge and experience in business lending in Australia
  • Working knowledge of business customer entity structures and experience in administration

Why Work with Us

At ANZ, we offer a range of benefits and flexible working arrangements to support our employees' well-being and career growth. We value diversity and inclusion and welcome applications from everyone. If you are a candidate with a disability or access requirement, please let us know how we can provide you with additional support.

Apply Now



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