Excellent Customer Service Professional Wanted

3 days ago


NewcastleMaitland, Australia beBeeCustomerService Full time $40,000 - $60,000
Event Attendant Job Description

This is an exciting opportunity to join our team as an Event Attendant. As a key member of our events team, you will be responsible for providing exceptional service to our guests at various functions and events.

Key Responsibilities:

  • Setup and Breakdown of Functions: Ensure that all necessary equipment and materials are in place and ready for use before each event. After the event, break down and clean up the area to maintain a high standard of presentation.
  • Preparation and Service of Beverages: Prepare and serve beverages to our guests in a timely and efficient manner. This includes operating the bar, managing stock levels, and maintaining a high level of cleanliness.
  • Table Service: Provide excellent table service to our guests, including taking orders, serving food and beverages, and clearing tables.
  • Operation of Tills and Cash Handling: Operate the point of sale system accurately and efficiently, handling cash and credit transactions with confidence.
  • Clearing Tables and Cleaning Duties: Clear tables quickly and efficiently, ensuring that the area is tidy and free from debris. Perform other cleaning duties as required to maintain a high standard of cleanliness.

Requirements:

  • Australia RSA certification
  • Ability to work flexible hours including Friday and Saturday evenings
  • Prior experience in the customer service industry

We welcome candidates from diverse backgrounds to create a work environment where employee differences are valued. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The ideal candidate will have prior experience in the customer service industry, gained within a restaurant or function environment. They will have exceptional customer service skills, a positive and enthusiastic attitude, and the ability to retain their high standards in a busy position.

About Us:

We are a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. We operate a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights.

Why Work With Us:

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team members enjoy competitive salaries and benefits packages, as well as access to training and professional development programs.



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