Insurance Claims Specialist

5 days ago


Bendigo, Victoria, Australia State Government of Victoria, Australia Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as an Insurance Claims Specialist. As a key member of our claims assessing team, you will be responsible for undertaking property insurance and Disaster Recovery Funding Arrangements (DRFA) claims for natural disaster events that have impacted Victoria's arterial road network.

Key Responsibilities
  • Build and maintain effective relationships with key stakeholders across the Department of Transport and Planning, other agencies, and external contractors.
  • Assess and undertake the compilation of claims to meet the Department's property insurance and DRFA process from natural disaster events.
  • Be a collaborative and supportive member of the claims assessing team.
  • Implement, refine, and provide continuous improvement to the property insurance claims process alongside contractors and internal resources.
  • Provide management with accurate and authoritative advice when required.
  • Proactively support emerging priorities with an agility to shift focus to respond to reactive issues and risks to support requirements of management.
Requirements
  • A relevant tertiary degree in business, engineering, or public policy or extensive relevant experience.
  • Experience in insurance claims or general process management would be beneficial.
What We Offer
  • Meaningful work making Victorian communities more accessible and liveable.
  • Professional growth and development opportunities across the department and the wider Victorian Public Services.
  • A hybrid working model focused on collaboration and teamwork.
  • Optimal work-life balance initiatives including flexible working arrangements.
  • Opportunity to work across multiple urban and suburban hubs.
  • We prioritize the development of a safe and inclusive culture.


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