Luxury Hotel Senior Ambassador

2 weeks ago

Gold Coast, Queensland, Australia beBeeConcierge Full time $90,000 - $120,000

Head Concierge Gold Coast

We are seeking a talented and experienced Head Concierge to join our exceptional Concierge Department at one of the world's globally recognised, award-winning hotel groups on Australia's stunning Gold Coast.

Our client is a sophisticated, beachfront, five-star luxury hotel that offers international career progression, excellent benefits and facilities. If you have a passion for delivering impeccable customer service and leading a high-performing team, this could be the perfect opportunity for you.

The Role:

  • Manage the Concierge, Porter and Valet Parking departments
  • Motivate and inspire concierge team to deliver outstanding service
  • Staff development, training and coaching

The Benefits:

  • A competitive salary and career development opportunities
  • Staff meals
  • Discounts on dining and accommodation
  • Complimentary nights at overseas hotels
  • Hotel benefits & flexible work practices

The Must Haves:

  • Previous experience in a luxury hotel
  • Current driver's license
  • Reliable, self-motivated and energetic & customer service driven
  • Hands on leadership skills and ability to delegate effectively
  • High level interpersonal skills and excellent communication skills
  • Previous detailed experience of Opera

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