Hotel Ambassador

3 days ago

Gold Coast, Queensland, Australia beBeeAmbassador Full time $50,000 - $70,000
Hotel Ambassador

We are seeking a skilled Hotel Ambassador to join our team at the JW Marriott Gold Coast Resort & Spa. The successful candidate will provide exceptional guest experiences, exceeding their expectations and building long-term relationships.

This is an excellent opportunity for someone who is passionate about delivering outstanding service, has excellent communication skills, and is able to work effectively in a fast-paced environment.

  • Greet guests warmly and professionally, ensuring a memorable arrival experience.
  • Respond promptly to guest inquiries, addressing their needs and resolving issues efficiently.
  • Anticipate and meet guests' requirements, using initiative to deliver personalized services.
  • Work collaboratively with colleagues to ensure seamless service delivery and exceed guest expectations.
  • Stay up-to-date on local knowledge, providing expert recommendations and insights to guests.
About the Role

The Hotel Ambassador role is ideal for someone who is enthusiastic about hospitality, has strong communication skills, and is able to multitask effectively. As a member of our concierge team, you will play a key role in delivering exceptional guest experiences and driving business results.

The successful candidate will have:

  • A warm, welcoming demeanor
  • Excellent communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of local attractions and activities
  • Passion for delivering outstanding service
Benefits

We offer a range of benefits to support your career development and wellbeing:

  • Opportunities for professional growth and advancement
  • Generous discounts on accommodation and food and beverage
  • Recognition programs to reward outstanding performance
  • Wellbeing and mindfulness initiatives to promote employee health and happiness
Join Our Team

If you are passionate about delivering exceptional guest experiences and have a strong desire to succeed in a dynamic hospitality environment, we encourage you to apply for this exciting opportunity.

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