Administration Support Officer
1 month ago
Job Overview
RTO Administration Support Officer
- Permanent full-time position
- Registered Training Organisation
- Inclusive and supportive team and management
MAX Solutions is seeking a fun, energetic Administration Support Officer to join our RTO administration team.
If you have a passion for the industry and are motivated and enthusiastic about your work, you may be the ideal candidate for this role.
About the Role
The RTO Administration Support Officer role entails a wide range of administration duties that support the RTO, including:
- Taking enquiries
- Supporting potential students and referral agencies
- Processing enrolments
- Resulting assessments
- Processing enrolment amendments and completions which result in certificate issuances
- Attending to phone/email enquiries and responding appropriately within given timeframes
As a driven individual with a high level of attention to detail and accuracy, you will have a strong ability to work to ensure quality outcomes are reached.
About You
- Minimum of two years working in an Administration and customer service role, with experience within an RTO advantageous
- Experience using Student and Learning Management Systems or willingness to learn
- Positive can-do attitude with a willingness to grow and expand
- Pro-active approach to problem-solving by streamlining processes
- Exceptional interpersonal and communication skills
- Sound understanding of Microsoft Office suite
- Applicants must be eligible to work in Australia and hold a current Working with Children Blue Card
What We Offer
- Purple Perks discounts from a large number of well-known retail/travel and adventure companies for MAX Staff
- Opportunity to grow and develop through training and leadership support
- Move from 4 weeks to 5 weeks annual leave after 3 years' service
- Access to our EAP for both you and your family
- Cash out or purchase annual leave to suit your needs
- Access to long service leave after 5 years' service
- Gender-neutral paid parental leave of 12 weeks
- Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
- Extensive leave provisions, including domestic, community service, and study leave
- Education assistance and study leave
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